Sandra Monson
Sandra Monson at BMW of Palm Springs
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Sandra Monson | Page 2

Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.9
249 Reviews
4.9

249 Reviews

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249 Reviews of Sandra Monson

April 23, 2024

Dealership Rating
Employee Rating

Always go the extra mile to exceed your expectations. They always do their best to fit you in when it’s convenient for you. More

by jorge.mirandaii
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 18, 2024

Dealership Rating
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Sandy is the only reason I remain a BMW car owner. She is beyond amazing. More

by marcdlange
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 17, 2024

Dealership Rating
Employee Rating

Sandra always responds to calls or texts and keeps me up to date with the repairs. More

by EKNAGEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

April 15, 2024

Dealership Rating
Employee Rating

Sandy and Mike were great. Enjoyed the service experience very much. Sandy offered us a discount for having to wait. More

by sergiumaerean
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike, I believe the tech’s name was who worked on the car and sending the video.

April 13, 2024

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Employee Rating

fast, friendly and efficient service. Sandra is always great. What happened to the cookies? it would be nice to have soft drinks and some snacks in the customer lounge More

by engeltravl
Service Time
Recommend Dealer
Yes

April 12, 2024

Dealership Rating
Employee Rating

I have a good experience with sandy she was Very friendly good communication and took her time to review everything what I need for my car and excellent work More

by edyfer
Service Price Transparency
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Recommend Dealer
Yes

April 11, 2024

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Customer service is top notch which is why I always bring my BMW to this dealership. More

by ORIGINALMEANGIRL
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The woman who helps me with my loaner

April 11, 2024

Dealership Rating
Employee Rating

BMW of Palm Springs is first class on how they deal with customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared More

by J7FLYER
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

April 10, 2024

Dealership Rating
Employee Rating

I get the impression they are churning for “add on” business. Both my BMWs have low mileage. A 2014 has 14,000 miles and my 2016 has 17,600 miles. They come up with laundry lists is suggested needs for More

by DRWALTERS43
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

April 09, 2024

Dealership Rating
Employee Rating

Very pleased with Sandy’s expertise and attention to detail with the service. Thank you for giving me confidence that my car is well taken care of. More

by bpaasche52
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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