Sandra Monson | Page 2
Service Advisor
BMW of Palm Springs
3737 East Palm Canyon Dr
Palm Springs, CA 92264
249 Reviews
Write a Review249 Reviews of Sandra Monson
April 15, 2024
Sandy and Mike were great. Enjoyed the service experience very much. Sandy offered us a discount for having to wait. Enjoyed the service experience very much. Sandy offered us a discount for having to wait. More
Other Employees Tagged: Mike, I believe the tech’s name was who worked on the car and sending the video.
April 13, 2024
fast, friendly and efficient service. Sandra is always great. What happened to the cookies? it would be nice to have soft drinks and some snacks in the customer lounge Sandra is always great. What happened to the cookies? it would be nice to have soft drinks and some snacks in the customer lounge More
April 11, 2024
BMW of Palm Springs is first class on how they deal with customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared for very thoroughly! They are washed when the mechanics are done! They go over all that was done with your car with you! They are also state of the art in things to make things flow better and with you and your car! Thank you for such fine service. Jaki Fischer More
Other Employees Tagged: Karen Gannon, Chris Hapner, Bryan Gacayan, Nick Alexander, Juan Sanchez, Savanna King
April 10, 2024
I get the impression they are churning for “add on” business. Both my BMWs have low mileage. A 2014 has 14,000 miles and my 2016 has 17,600 miles. They come up with laundry lists is suggested needs for business. Both my BMWs have low mileage. A 2014 has 14,000 miles and my 2016 has 17,600 miles. They come up with laundry lists is suggested needs for each. If that’s. If thats the case, BMWs are not made to last. I won’t purchase them again. Finally, they refuse to give you a decent trade in. Another strike against this dealership It was far better when locally owned! More
April 09, 2024
Very pleased with Sandy’s expertise and attention to detail with the service. Thank you for giving me confidence that my car is well taken care of. detail with the service. Thank you for giving me confidence that my car is well taken care of. More
Other Employees Tagged: Chris Hapner, Bryan Gacayan, Juan Sanchez, Savanna King , Angel