Sandra Monson

I have been a loyal customer of Palm Springs BMW since 1987 because I am always treated very professionally! 1987 because I am always treated very professionally! More

by MIchael McCluskey Verified Customer Verified Customer

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Great service advisor and techs are great to work with. Very busy most of the time. Very busy most of the time. More

by karledison Verified Customer Verified Customer

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My vehicle was in for service for over SIX weeks and the issues were still not fixed. While the vehicle was in for service it accrued 50 miles but the paperwork was falsified to show only 12 miles. To make issues were still not fixed. While the vehicle was in for service it accrued 50 miles but the paperwork was falsified to show only 12 miles. To make matters worse, the dealer attempted to charge me nearly $700 for work that was quoted as warranty work for $0. More

by mattlee223 Verified Customer Verified Customer

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Always go the extra mile to exceed your expectations. They always do their best to fit you in when it’s convenient for you. They always do their best to fit you in when it’s convenient for you. More

by jorge.mirandaii Verified Customer Verified Customer

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Sandy is the only reason I remain a BMW car owner. She is beyond amazing. She is beyond amazing. More

by marcdlange Verified Customer Verified Customer

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Sandra always responds to calls or texts and keeps me up to date with the repairs. to date with the repairs. More

by EKNAGEL Verified Customer Verified Customer

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Sandy and Mike were great. Enjoyed the service experience very much. Sandy offered us a discount for having to wait. Enjoyed the service experience very much. Sandy offered us a discount for having to wait. More

by sergiumaerean Verified Customer Verified Customer

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fast, friendly and efficient service. Sandra is always great. What happened to the cookies? it would be nice to have soft drinks and some snacks in the customer lounge Sandra is always great. What happened to the cookies? it would be nice to have soft drinks and some snacks in the customer lounge More

by engeltravl Verified Customer Verified Customer

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I have a good experience with sandy she was Very friendly good communication and took her time to review everything what I need for my car and excellent work good communication and took her time to review everything what I need for my car and excellent work More

by edyfer Verified Customer Verified Customer

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BMW of Palm Springs is first class on how they deal with customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared customers and how they deal with your car! Customers get a free ride from agency to home and back again to pick up car! Very timely. Cars are cared for very thoroughly! They are washed when the mechanics are done! They go over all that was done with your car with you! They are also state of the art in things to make things flow better and with you and your car! Thank you for such fine service. Jaki Fischer More

by J7FLYER Verified Customer Verified Customer

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