Sandy Knechtel
Sandy Knechtel at Hyundai of Cool Springs
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Sandy Knechtel | Page 5

Customer Service Manager

Hyundai of Cool Springs

201 Comtide Court
Franklin, TN 37067

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4.4
46 Reviews

*Proud daughter of an Army Korean War Veteran *Volunteer for Walden's Puddle *Foster mom for Pet Rescues *Strong Customer Service background *Honest and Reliable *Quick response time *Spent several years on the Board of Directors for a non-profit Baseball Academy

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Specialties & Trainings

Restaurant and Hotel

Hospitality Industry

View more specialties & trainings
4.4

46 Reviews

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46 Reviews of Sandy Knechtel

December 13, 2020

Dealership Rating
Employee Rating

Excellence in every detail and followupExcellence in Excellence in every detail and followup Excellence in every detail and followup Willingness to negotiate price and offer special discounts Complete More

by mbeloteorg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , Hannah Puckett

Dec 15, 2020

Hyundai of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 12, 2020

Dealership Rating
Employee Rating

Immediate, personal service the moment I stepped on the to even days after driving off the lot. Thank you Sandy for your help and service More

by Kerryemoore007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

Dec 19, 2020

Hyundai of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 05, 2020

Dealership Rating
Employee Rating

Sandy was excellent and went above and beyond in getting me the perfect car I was looking for. Honestly, she was the only salesperson we met in our search that treated us like actual human beings. Sincerely More

by masterofthematrix91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

Dec 08, 2020

Hyundai of Cool Springs responded

Hi, we are pleased to hear of your experience with us here at Hyundai of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 05, 2020

Dealership Rating
Employee Rating

Outstanding service and excellent people. A friendly, clean, and assessable dealership which aims to please. This dealership does not use high pressure sales tactics. They listen to the customer and serv More

by Tip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 08, 2020

Hyundai of Cool Springs responded

Hi, we are so happy to read such a great review about Hyundai of Cool Springs! Feel free to reach out to us if you need anything. Have a wonderful day.

December 05, 2020

Dealership Rating
Employee Rating

I was very pleased with car, price & sales Sandy, Craig, Chad and John at Hyundai of Cool Springs. They answered all my questions about the car and warranties. More

by kroncsk
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Francis , John & Chad

Dec 08, 2020

Hyundai of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 04, 2020

Dealership Rating
Employee Rating

Everyone at Hyundai of Cool Springs went above and beyond in customer service. Sandy kept Kaylee aware of new inventory and Carl went above and beyond to get us the vehicle my daughter wanted at an affordabl More

by Laselle220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , Carl and few others. Don't remember names.

Dec 06, 2020

Hyundai of Cool Springs responded

Hello, thank you so much for your kind words about your experience here at Hyundai of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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