Santiago Rosales
Santiago Rosales at Midway Dodge

Santiago Rosales | Page 2

Service Advisor

Midway Dodge

4747 S Pulaski Rd
Chicago, IL 60632

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4.6
31 Reviews
4.6

31 Reviews

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31 Reviews of Santiago Rosales

July 14, 2026

Dealership Rating
Employee Rating

I've only had very good experiences dealing with Santiago and the service department at Midway Dodge. On a scale of '1' to '10'; every visit that I experienced has been a '10'. I personally highly recommend More

by jas.e4062
Recommend Dealer
Yes

Other Employees Tagged: Santiago Rosales

Jul 14, 2026

Midway Dodge responded

THANK YOU SO MUCH FOR THE REVIEW! SANTIAGO IS ONE OF A KIND AND WE ARE A GLAD HE IS A PART OF OUR FAMILY!

July 13, 2026

Dealership Rating
Employee Rating

Personal is always good Personal is always good and nice very responsible. They always do their work on time. More

by Maria
Recommend Dealer
Yes

Other Employees Tagged: Santiago Rosales

Jul 14, 2026

Midway Dodge responded

THANK YOU MARIA FOR THE AWESOME REVIEW!

June 27, 2026

Dealership Rating
Employee Rating

Great customer service attended to all my needs very satisfied very happy with my car! They are the best!! More

by Deanna.hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Midway Dodge responded

THANK YOU SO MUCH FOR THE GREAT REVIEW!

June 23, 2026

Dealership Rating
Employee Rating

They sold to my wife a vehicle that was involved in a crash and didn't let us know , carfax was unavailable . I found it was in the accident, because the wipers bottle was all destroyed inside the hood More

by chaidez_ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ANDREW SCHLOSSER, Juan Diaz, Agustin Ibarra, John Franko, Eric Robles , Don't know they're names

Jun 23, 2026

Midway Dodge responded

Please contact your salesman and sales manager to rectify this situation. Thanks.

June 19, 2026

Dealership Rating
Employee Rating

Quick and easy to schedule and fast working and was Always in contact very professional More

by calbarran9742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Midway Dodge responded

Great to hear it! Thank you for your business!

June 19, 2026

Dealership Rating
Employee Rating

They are very responsive to issues that customers have regarding auto issues. I feel they are very knowledgeable in finding and fixing vehicle issues. More

by ryanyoung2530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Midway Dodge responded

Its a pleasure to have you as a customer!

June 02, 2026

Dealership Rating
Employee Rating

Salvador is very friend person. He explain about promotions and discounts. Mechanic did a excellent job and got me out in a reasonable time. More

by xlouiex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Diaz, Agustin Ibarra

Jun 02, 2026

Midway Dodge responded

Hello! Thank you for the AWESOME REVIEW! It is our duty to provide the very best customer service!

May 17, 2026

Dealership Rating
Employee Rating

Got my vehicle serviced in less than an hour. Service tech was able to recommend a service package that fit my needs. More

by jorgegarcia12362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agustin Ibarra

May 30, 2026

Midway Dodge responded

Thank you very much for the kind review! Just remeber we are here for you and anything you need!

April 24, 2026

Dealership Rating
Employee Rating

Need a rental car partner or loaner cars, at the very least, shuttle service if you are going to keep a car more than a day More

by marionapenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 27, 2026

Midway Dodge responded

Hello. Thank you for your review. At this time we do not offer rental vehicles, loaner cars, or shuttle service. Rental vehicles can be obtained from rental companies such as Enterprise, Hertz, etc at the customer's expense and then submitted to Stellantis for reimbursment while the vehicle is still under warranty. Also, while your vehicle was in the shop, we did a courtesy shuttle for you more then once. This is something we do not normally do. We hope that everything with your vehicle is going well.

April 08, 2026

Dealership Rating
Employee Rating

Very friendly staff and very helpful. My wait time was very little. Very professional staff. More

by PETEQUIROZ16
Recommend Dealer
Yes

Other Employees Tagged: Santiago Rosales

Apr 08, 2026

Midway Dodge responded

Thanks for the review Pete! We are happy to have you as a valued customer.

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