Santiago Serrano
Santiago Serrano at Potamkin Hyundai

Santiago Serrano | Page 5

Service Advisor

Potamkin Hyundai

6200 NW 167th St
Miami, FL 33014

5.0
151 Reviews
5.0

151 Reviews

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151 Reviews of Santiago Serrano

January 17, 2025

Dealership Rating
Employee Rating

Excelente atencion y profesionalismo, muy complacido del trato especialmente de Rosy, estoy muy contento con el servicio recibido More

by Arnoldo67
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina, Rosalinda Martin

Jan 17, 2025

Potamkin Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Potamkin Hyundai, we look forward to having you as a valued customer for many years to come!

January 14, 2025

Dealership Rating
Employee Rating

Esta todo muy limpio. Muy buen trato de todos los trabajadores en general, los felicito. More

by gomezriveracarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Potamkin Hyundai responded

Carmen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 14, 2025

Dealership Rating
Employee Rating

Very satisfying, As a handicapped person I was treated with respect and kindness by the employees More

by Lourdesimartell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosalinda Martin

Jan 14, 2025

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2025

Dealership Rating
Employee Rating

Great facility, staff and efficiency, time management. They initiated excellent updates and excellent explanations on the services and diagnosis. Great experience More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Potamkin Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Potamkin Hyundai.

January 07, 2025

Dealership Rating
Employee Rating

Good service , good experience, very good service , and the best seller alfredo , and very good cars More

by Juliorodriguez21195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfredo Sicre , Gian Franco Molina

Jan 07, 2025

Potamkin Hyundai responded

Thank you so much, Julio, for your wonderful review! We are thrilled that Alfredo had the opportunity to provide you with great service. We thank you for choosing Potamkin Hyundai!

January 06, 2025

Dealership Rating
Employee Rating

Excellent great good solid customer service professional understanding hopefull appreciate knowledgeable education nice happy smiles More

by manuelg0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Potamkin Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 24, 2024

Dealership Rating
Employee Rating

I was able to set my appointment for the day I needed and I got the service I need within the time frame they told me. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Potamkin Hyundai responded

Thanks for sharing about your experience with Potamkin Hyundai. We appreciate your business and hope to see you again soon!

November 27, 2024

Dealership Rating
Employee Rating

Had to bring in (2) cars in for service at the same time. Just before the Holidays to be faced with Unexpected Car Expenses, both my wife and I became unsure and worried about the outcome. Our Service Advis More

by Javier & Christina Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Potamkin Hyundai responded

Javier and Christina, Thanks for sharing about your experience with Potamkin Hyundai. Santiago and our team appreciate your business and hope to see you again soon!

November 12, 2024

Dealership Rating
Employee Rating

I am very happy to be part of the Potamkin Family. .. whenever my car needs service they find the solution to all my problems. More

by ednymendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Medina

Nov 12, 2024

Potamkin Hyundai responded

Thank you for choosing Potamkin Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2024

Dealership Rating
Employee Rating

The service department is well run and the renovation provides a comfortable environment to wait for your service. They adhere to appointment times and are quite friendly. My service advisor, Santiago Se More

by Bernice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Potamkin Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Potamkin Hyundai, Bernice, we look forward to having you as a valued customer for many years to come!

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