This is the second car i bought from Capital Ford and my second experience was even better than my first. Sara and Craig made me feel like i was shopping with my friends and they explained all the details about the car. Sara showed me various options and from the choices of the car she showed me it showed that she listened when i told her exactly what I was looking for. Darren from finance helped me get a good deal and worked out the financial details with me till i was satisfied. I would definitely shop here again if i was car shopping as the customer service is wonderful and my car is awesome and running smoothly with no hiccups.
So happy that Capital Ford has entered into the low-end pricing market for used vehicles. We purchased a car for my (newly driving) 16 year old daughter last week.. After looking at a lot of junk in people's backyards, I was thrilled to find a couple of ads from the dealership. Total peace of mind buying from a reputable local business. Our 11 year old car was all shined up and beautiful when we picked it up! The sales team was awesome. Fantastic experience all around. We will be back when #2 gets his license in a year!! With 2 teenagers and a lot of their friend's parents just setting out to look for the "first car", we've already spread the word.
Capital Ford provided superior service from start to finish! Every person I encountered was friendly and professional and did everything they could to get me into the vehicle I chose before the day was through!
"Great customer service!"
Never thought that the trade will go through. Sara and Jenny made it possible! Thanks guys! I will wait for 2020 Escape. Maybe in a year or two I will get my own Escape. depends on what deal you have.
- Ping Luo
It's my first time trying to buy a car, and I travelled a long way from Saskatoon to Regina. I was lucky to meet Sara and Joe in Capital Ford & Lincoln, they helped me a lot. I'm also happy to finally get the car I want.
Thanks, everyone. I'm looking forward to seeing you in the future.
"Excellent customer service!"
We had a great experience with all of the staff at Capital Ford Lincoln, but especially Sara Tsang who was our lovely sales rep. She went above and beyond to make sure we found the car we wanted, and made us feel comfortable and welcome. We would definitely recommend this dealership (and sales woman) and we will absolutely be coming back!
"was a good experience "
They were helpful no pressure and accommodating. Tylor in finance was awesome ,explained things well. Sarah Tsang was a great salesperson. She was no pressure and easy to talk to . Ryan Fraser was also good he laid everything out and of course we always want a better deal but he was good in dealing with and very open with us. We had some starting issues with the vehicle a week after we got it. So we called Sarah and she got us hooked up with Rick Dell in service . Rick was very good as they thought they had problem solved but it wasn't so we gave them the vehicle for week to try figure it out as we were loosing trust in it and we had just bought it. Rick was really good to deal with. The vehicle seems to be working well now. Rick was very
good to deal with, as you hear stories about places and we were little concerned our issues may not get dealt with but so far I have been impressed with everyone we have dealt with at Capital and have a restored faith in dealers again.
I have nothing but good to say about this dealership. As I was buying my first car they made it so extremely easy. My sister had been screwed over previously at a different dealership so I was hesitant on going through a dealership with the finance part of the deal. But Ryan and Sara both reassured me and Tylor took me through step by step. They made sure that I got the right car for me and wouldn't stop helping me till I did. I'm so happy with my purchase!
"ONE BUMP IN THE ROAD THE REST WAS SMOOTH SAILING"
- focus owner
online experience sucked, told them what I was looking at and when I would be there the next day. Nobody knew I was coming, car couldn't be found the other 2 cars I gave them earlier in the morning were sitting in a snow drift. Stay away from online and go see the real live people. online they suck, in person the sales people are great.
"Very good experience overall"
I appreciated the helpful, low-key approach everyone at Capital took towards helping me buy a vehicle. I had certain criteria and they responded to my inquiries about specific vehicles, and found suggestions that matched instead of trying to upsell me or put me in a car I didn't want. I hate car shopping but they made it tolerable. Sara even made it fun! Very pleased with my purchase and will return to Capital for my next vehicle.
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