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Mercedes-Benz of Midlothian
Midlothian, VA
829 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 29, 2024
It is always a pleasure to deal with my service advisor/
Rick Nelson, courteous , kind, professional, quick, organized with great hospitality!!
He makes the service experience outstanding.
Keep him
R
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by wrghog
Verified Customer
Verified Customer
Employees Worked With
Sam
April 27, 2024
Mr Rick Nelson treated me as a person not just a customer
he listened to my concerns and realized how important transportation is to me as u deal with health concerns
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by STERLINGPRAYS
Verified Customer
Verified Customer
Employees Worked With
Just Mr nelson
April 26, 2024
Professional, courteous responsive.
That’s how I would describe my interaction with rick Nelson. More importantly the problem was resolved.
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by RAYFARHI
Verified Customer
Verified Customer
Employees Worked With
Service
Dealership Inventory (178 Vehicles)
Amenities
- After Hours Drop-Off
- Shuttle Service
- Free Loaner Cars
- Customer Lounge Area
- Free WiFi
- Cable TV
- Free Coffee
- Drive-In Service
- Authorized Parts Store
- Television
- Vending Machines
