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Sarena Hansen
Sarena Hansen | Page 7
Service Advisor
Russ Darrow Kia of Wauwatosa
1901 N Mayfair Rd
Wauwatosa, WI 53226
136 Reviews
Dealership Experience
5 yrs, 3 mos
136 Reviews
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136 Reviews of Sarena Hansen
July 26, 2025
Thank you all for the great service. Appreciate everyone’s help. The car video on what was done was cool Appreciate everyone’s help. The car video on what was done was cool More
by STEVENDM07
Verified CustomerOther Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
July 26, 2025
I have always received great service and I have been coming here for many years. coming here for many years. More
by denisemoffitt41
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
July 26, 2025
Nice greeting. .from Connor who was courteous, upbeat, and friendly. I was impressed with the prompt shop service and greatly appreciate the very informative video .from Connor who was courteous, upbeat, and friendly. I was impressed with the prompt shop service and greatly appreciate the very informative video of the actual vehicle inspection performed while I was waiting! More
by CCC101971
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
July 25, 2025
Bought van there and loved the sales people. Service dept is OK but needs to handle customer calls better. We dropped off van night before for a recall repair. Van was supposed to to be done b Service dept is OK but needs to handle customer calls better. We dropped off van night before for a recall repair. Van was supposed to to be done by 3 PM. 2:30 I called and was told that the van had just been started and will be done by end of the day. We had plans and relied on the time we were told it would be done by. The van sat for an extra day there due to not being able to be picked up as we were told More
by Jwillems912
July 24, 2025
The process was quick and the shuttle / Lyft service was appreciated. No complaints at all. appreciated. No complaints at all. More
by Zach TeWinkel
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
July 20, 2025
I bought my new car 2 Years ago. The process low low pressure. Everyone there has a friendly personality, and genuinely works with you to get you the best deal for your money. I've h The process low low pressure. Everyone there has a friendly personality, and genuinely works with you to get you the best deal for your money. I've had it in a couple of times for routine maintenance, and they've done exactly what was expected. No high pressure for additional work. More
by TOMMO46235
Other Employees Tagged: Lamont Games
July 18, 2025
I had a great experience at the dealership thanks to Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genui Sarena, who took exceptional care of my car during its recent maintenance visit. From start to finish, she was professional, knowledgeable, and genuinely attentive. Sarena clearly explained everything that needed to be done, kept me updated throughout the process, and made sure all my concerns were addressed. My car came back in top shape, and I felt confident knowing it had been in good hands. Sarena made the entire experience smooth and stress-free More
by kathy
Other Employees Tagged: Matt Czaplewski, Athanasios Almouti, Connor Sawyer
July 17, 2025
Was show multiple cars way over budget only to eventually settle on a vehicle that ended up almost killing before I could even make the first payment. 1000/10 would NEVER have bought the car had I didnt NEED settle on a vehicle that ended up almost killing before I could even make the first payment. 1000/10 would NEVER have bought the car had I didnt NEED one that day. More
by BISCUIT112811
Other Employees Tagged: Valencia Wallace
July 13, 2025
Very courteous, efficient, and detailed. . I like the fact that a detailed video was sent. . I like the fact that a detailed video was sent. More
by ITJOHNSON33
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
July 13, 2025
Excellent service and excellent amenities. I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details. I was quickly checked in and walked through the maintenance schedule. Impressed as always with the attention to customer service and details. More
by Michael
Other Employees Tagged: Athanasios Almouti, Connor Sawyer, Ajmal Taujoo
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