Sarwesh Karki
Sarwesh Karki at Southwest Kia - Dallas

Sarwesh Karki | Page 3

Senior Client Advisor

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.8
72 Reviews

I’m Sarwesh Karki, a seasoned Senior Client Advisor at Southwest Kia Dallas with years of experience helping guests find the right vehicle with confidence and ease. Having been part of the Southwest Kia family for a long time, I take pride in building strong relationships with customers and being someone they can count on—before, during, and after the sale. I believe that great service starts with listening. Whether you're looking for a brand-new Kia or a dependable pre-owned vehicle, I’m here to understand your needs, guide you through the process, and make sure you drive off in a vehicle you truly love. At Southwest Kia Dallas, I’m proud to be part of a team that puts honesty, respect, and customer satisfaction above all else. Let’s make your next car-buying experience the best one yet.

Languages Spoken

English English

Nepali Nepali

4.8

72 Reviews

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72 Reviews of Sarwesh Karki

January 14, 2024

Dealership Rating
Employee Rating

You will leave with a car salesman who help me is a really good person More

by diontanner21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Southwest Kia - Dallas responded

We are glad to hear that you had a good sales experience at Southwest Kia. Our team hopes to see you again later down the road. Until then travel safely!

September 12, 2023

Dealership Rating
Employee Rating

Worst experience ever after buying car. I got a tear in the drivers side seat behind shoulder and car was only about 5 months old. I was accused of tearing the seat myself and noone wo More

by rjbyrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josh Lozier, corporate office - multiple people who gave no help

Sep 14, 2023

Southwest Kia - Dallas responded

Hello, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about your experience. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Kevin Baker 469-772-7303 kevinbaker@lithia.com

Sep 17, 2023

rjbyrom responded

The tear was actually on passenger side, I typed it incorrectly.

August 17, 2023

Dealership Rating
Employee Rating

Karki lied-no adapter he promised/been 2 years/multiple requests/emails, calls and personal visit -told us he would get it since 2022 kia soul has no xm so we could get sirius channels -Shameful deceitful More

by moso420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 18, 2023

Southwest Kia - Dallas responded

Hello, Thank you for bringing this to my attention. Our goal is to provide our customers with an efficient and honest experience. It is regrettable to hear we did not meet that standard. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Kevin Baker 469-772-7303 kevinbaker@lithia.com

Aug 18, 2023

moso420 responded

Left message at 6:27 pm on 08/18/2023. We shall see how this is handled. Also, want to add as I did on the message that in case Karki Sarwesh states he did not tell us any of these things. I KEPT all the emails between us and still have them. Of course the personal visits would have to be pulled up on Security camera and the phones calls could be traced by AT and T. - Shelley and Morris Oliver. p.s. ALL We want is our adapter and by the way a pink pair of sunglasses turned up missing on our visit on 08/12/2023 but when we drove all the way back to dealership and called as well NO ONE knew anything about them either. They were on Croyx's desk

July 17, 2023

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Employee Rating

What a great sales person “karkey” is and he ability to answer any and all question shows his level of customer service goes way past just making a sale. Sales managers are truly caring and listen when yo More

by Greatday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado, Scott Clark, Amer Husseini , William Nevels, Rudy Samboruk, Fernando Silva, Pete in the shop

Jul 18, 2023

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We look forward to seeing you again here at Southwest Kia.

April 23, 2023

Dealership Rating
Employee Rating

Wow! I have been working with southwest Kia Dallas for 7 plus years. I love this team that was very personal and caring and worked so quickly after learn More

by BLCraine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Smith, ASH - Finance

Apr 26, 2023

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are always happy to see you here at Southwest Kia. We hope to continue working with you down the road.

March 02, 2023

Dealership Rating
Employee Rating

Awesome Salesman and Finance Representative was knowledgeable and explained the purchasing of vehicle step by step. More

by ppenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Sullivan

Mar 02, 2023

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your time with us was an awesome experience! We hope to see you again here at Southwest Kia!

January 16, 2023

Dealership Rating
Employee Rating

My Sales man Karki was awesome. He was very polite knowledgeable and very diligent. Got us the deal we wanted without wasting out time. Definitely recommend Southwest Kia and ask fo More

by Spl1nter1107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Chowdhury

Jan 17, 2023

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your time with us was a polite experience! We hope to see you again here at Southwest Kia!

November 29, 2022

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Employee Rating

The dealership is nicely kept, the people there are very perfessional and polite. If you want a vehicle, they will find away to get it don't! More

by Onecooldude64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Blumenthal, Stan Bowie, Denver England, Gabriel Garamillo, Darius Hart, Danielle Lewis, Addiel Meraz, Gordon Penelton, Jonathan Smith, Ghristian Alexander

Nov 29, 2022

Southwest Kia - Dallas responded

Hi, Thank you for the review! We are glad your time with us was a professional experience! We hope to work with you again here at Southwest Kia!

November 08, 2022

Dealership Rating
Employee Rating

I've noticed there wasn't a snack machine for the customer's, I waited a little over 2 hours for my vehicle to get service and there wasn't nothing for me to snack on while I waited. More

by felicia_smith1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Stimson, Alexander Allen

Nov 09, 2022

Southwest Kia - Dallas responded

Hi Felicia, Thank you for the 5-star rating. We will take your review into consideration on how to improve our store. Thank you and we hope to work with you again soon!

August 28, 2022

Dealership Rating
Employee Rating

Great experience! Everybody was friendly, knowledgeable and helped us get a fair deal on a new vehicle. More

by christinamckinnon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2022

Southwest Kia - Dallas responded

Congratulations on your new vehicle! Our Sales Team is ecstatic to know you had a great experience during your purchasing process here at Southwest Kia. We would be delighted to assist you again with more knowledgeable and friendly interactions.

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