Saul Roman | Page 22
Service Manager
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
Dealership Experience
10 yrs, 5 mos
Industry Experience
11 yrs, 3 mos
Languages Spoken
English
Spanish
508 Reviews
Write a Review508 Reviews of Saul Roman
August 11, 2021
Jeff was extremely professional and courteous. He kept me updated and informed throughout the service. Man of integrity and dealership of integrity! Best dealership I’ve ever dealt with! updated and informed throughout the service. Man of integrity and dealership of integrity! Best dealership I’ve ever dealt with! More
Other Employees Tagged: Jeff Sanchez , Delia Valenzuela
August 09, 2021
I am with Honda and Acura over 20 years and drove Acura MDX since 2012. That tells how happy I am with the car and service I receive from dealership and Honda- Acura people . Thank you all for your excell MDX since 2012. That tells how happy I am with the car and service I receive from dealership and Honda- Acura people . Thank you all for your excellent car and superb service More
Other Employees Tagged: Delia Valenzuela
August 06, 2021
They do a good job taking care of the customer. I am having problems with another car of mine that is not an Acura and the contrast is pretty incredible. It shows me these guys care about the customer! having problems with another car of mine that is not an Acura and the contrast is pretty incredible. It shows me these guys care about the customer! More
Other Employees Tagged: Delia Valenzuela
August 06, 2021
The staff is always so attentive and courteous. The are always complete the work as promised and on time and provide a loaner when scheduling a service appointment. always complete the work as promised and on time and provide a loaner when scheduling a service appointment. More
Other Employees Tagged: Jeff Sanchez , Delia Valenzuela
August 06, 2021
Excellent customer service!! Saul Roman is great with his customers!! He goes the extra mile to make sure his customers are satisfied and understand thoroughly what service was performed on the car. customers!! He goes the extra mile to make sure his customers are satisfied and understand thoroughly what service was performed on the car. More
August 04, 2021
Acura Mission Viejo is where I purchased my vehicle in 2015. Although it is not close to my home they take great care of my vehicle and are helpful and honest. Saul is terrific! I was concerned about pric 2015. Although it is not close to my home they take great care of my vehicle and are helpful and honest. Saul is terrific! I was concerned about pricing and they worked with me on costs. More
Other Employees Tagged: Delia Valenzuela
August 03, 2021
I really enjoy bringing my car to the dealership for service. They always do a great job, usually a Coupon available to make it a little more affordable. All the service representatives are friendly a service. They always do a great job, usually a Coupon available to make it a little more affordable. All the service representatives are friendly and full of info. You can watch a video of the service of the car (this was super cool) More
Other Employees Tagged: Jeff Sanchez
August 03, 2021
Very pleasant, quick and informative….Even had my car Very pleasant, quick and informative…. Even had my car washed 😊 I’ve been to many Acura dealerships. Moving from the SF Bay Area I was pleasantly s Very pleasant, quick and informative…. Even had my car washed 😊 I’ve been to many Acura dealerships. Moving from the SF Bay Area I was pleasantly surprised 👍🏼 More
August 03, 2021
The customer service here is always excellent. The service reps are always courteous and do a great job explaining the service needed, the process, cost, and timeline. service reps are always courteous and do a great job explaining the service needed, the process, cost, and timeline. More
August 03, 2021
Great customer service from Saul, easy to make appointment and quick turnaround. It’s nice to know that not only can I get my Acura serviced here but my Honda as well appointment and quick turnaround. It’s nice to know that not only can I get my Acura serviced here but my Honda as well More

