Saul Roman | Page 27
Service Manager
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
Dealership Experience
10 yrs, 5 mos
Industry Experience
11 yrs, 3 mos
Languages Spoken
English
Spanish
508 Reviews
Write a Review508 Reviews of Saul Roman
May 25, 2021
I always appreciate the service Saul provides. He keeps me updated, answers all my questions and ensures I receive quality service. So grateful for the quality service! me updated, answers all my questions and ensures I receive quality service. So grateful for the quality service! More
May 25, 2021
I had a difficult situation with my almost new MDX coming in late on a tow truck. Saul was great from start to finish and he and his tech.s had me back on the road very quickly. Thanks guys. in late on a tow truck. Saul was great from start to finish and he and his tech.s had me back on the road very quickly. Thanks guys. More
Other Employees Tagged: Adam Colinayo
May 25, 2021
Excellent service! Went in for complimentary oil change and tire rotation after purchasing a certified used car there. They provided a detailed video of my car engine, tire wear, break wear, and underside and tire rotation after purchasing a certified used car there. They provided a detailed video of my car engine, tire wear, break wear, and underside of car. They also washed my car. Would definitely recommend. More
May 25, 2021
The service advisors are always friendly and efficient, and my vehicle is always ready when promised. Also I have always been able to book the appointment on The day I prefer. and my vehicle is always ready when promised. Also I have always been able to book the appointment on The day I prefer. More
Other Employees Tagged: Jeff Sanchez
May 24, 2021
Easy to get service appointment and good communication throughout the repair process. Competitive pricing for service and service done in a timely fashion and without pressure for additional service issue throughout the repair process. Competitive pricing for service and service done in a timely fashion and without pressure for additional service issues More
May 24, 2021
Great customer service. Everyone there is very helpful and friendly and I always feel like I’m appreciated and like I’m in good hands when I go. and friendly and I always feel like I’m appreciated and like I’m in good hands when I go. More
Other Employees Tagged: Jeff Sanchez , John Wong
May 24, 2021
Very helpful and thorough. Saul and his team made sure to address all my needs and keep me informed. They also use technology really well at this dealership to make for a great customer experience. to address all my needs and keep me informed. They also use technology really well at this dealership to make for a great customer experience. More
Other Employees Tagged: Samantha Taylor, Jeff Sanchez , Mike Spigarelli, John Wong
May 23, 2021
Very impressed on the video to show vehicle inspection, service staff Saul was very friendly knowledgeable and helpful. Also enjoyed the bagged Saturday lunch...thank you. service staff Saul was very friendly knowledgeable and helpful. Also enjoyed the bagged Saturday lunch...thank you. More
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