Saul Roman | Page 35

Very knowledgeable and helpful service writer. Saul even ordered an accessory for me so that I could stay outside. Timely communications about my car and great follow up afterwards to make sure everything w ordered an accessory for me so that I could stay outside. Timely communications about my car and great follow up afterwards to make sure everything was ok. More

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Saul was extremely helpful explaining the issues I had with my MDX. We spoke on the phone before my appointment, and on the day my car was serviced, he took the time to clearly explain my options. I feel with my MDX. We spoke on the phone before my appointment, and on the day my car was serviced, he took the time to clearly explain my options. I feel Saul listens to the customer, which is greatly appreciated, as repairs can often be costly. I have been a customer at Mission Viejo Acura for many years, and I keep coming back because of the attention and respect that both my car and I are given. More

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Saul was just amazing - quick, professional, knowledgeable. This was the easiest car repair I ever had . I will recommend Saul and mission viejo acura to my friends. Impeccable service. Saul us knowledgeable. This was the easiest car repair I ever had . I will recommend Saul and mission viejo acura to my friends. Impeccable service. Saul us the best More

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Always a pleasure working with Saul. Very courteous and thorough every time I deal with him. I would highly recommend him, he represents Acura in a very positive way. thorough every time I deal with him. I would highly recommend him, he represents Acura in a very positive way. More

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Saul was the best representative I have ever worked. I always feel overwhelmed having service performed on my car. He explained what needed to be done and kept me up to date. I learned a lot about how t always feel overwhelmed having service performed on my car. He explained what needed to be done and kept me up to date. I learned a lot about how to maintain my vehicle. You always worry when it has to do with brakes, but I left Acura feeling safe. He is an excellent representative for Acura building trust in your service, your product and your brand. I will never go to another service department and I will always ask to work with Saul. We appreciate you Saul. Thank you! More

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Saul was very responsive and communicative. The use of video updates was unique and helpful. I have nothing to complain about - he did what he said he would do when he said he would do it. video updates was unique and helpful. I have nothing to complain about - he did what he said he would do when he said he would do it. More

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Saul is very professional and thorough. He noticed my car was still having and issue and make sure it was resolve before it got returned to me. I really appreciate he's attention to detail. Thank you. was still having and issue and make sure it was resolve before it got returned to me. I really appreciate he's attention to detail. Thank you. More

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Saul met me as soon as I arrived, and began writing up my service order. He was polite and professional. I waited in the waiting room. It took almost 2 hours for the oil change, but I understand they were service order. He was polite and professional. I waited in the waiting room. It took almost 2 hours for the oil change, but I understand they were very busy in service. No complaints!! More

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Saul was super. He greeted me with a smile, and confidence the first minute. He was efficient and friendly. He explained what they were going to do and the time line. He arranged the loan car, and confidence the first minute. He was efficient and friendly. He explained what they were going to do and the time line. He arranged the loan car, and walked me through its mechanics. He was in communication with me the whole time they worked on my car. He introduced me to Samantha and she hhhelpanshelped answer all my questions. More

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Our family has entrusted servicing 4 RDXs to the Dealership. Following Randy’s retirement Saul Roman has done an outstanding job meeting and exceeding our expectations. Dealership. Following Randy’s retirement Saul Roman has done an outstanding job meeting and exceeding our expectations. More

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