Saul Roman | Page 49

Excellent Customer Service My service writer Saul Roman always goes the extra mile to make things run smoothly. He is very kind and considerate, asks about my family and cares a My service writer Saul Roman always goes the extra mile to make things run smoothly. He is very kind and considerate, asks about my family and cares about getting me the best end result. He is very knowledgeable and patiently goes through exactly what has been done. He is awesome! More

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We resolved all the issues I always receive excellent service and help from my dealer. My service agent Saul goes above and beyond to help solve the problems. He is always helpf I always receive excellent service and help from my dealer. My service agent Saul goes above and beyond to help solve the problems. He is always helpful and respectful and thorough. He is an huge asset to this facility ! More

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Mikes review Great service - nice waiting area - and was nice to be there on Saturday as a “waiter” and having a cool BBQ !!! Everyone was very pleasant and helpfu Great service - nice waiting area - and was nice to be there on Saturday as a “waiter” and having a cool BBQ !!! Everyone was very pleasant and helpful- will be loyal to this team More

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Terrific service expe Saul Roman’s professionalism continues to impress. At all times he is clear, calm and compassionate. My repair necessitated a last minute loaner car w Saul Roman’s professionalism continues to impress. At all times he is clear, calm and compassionate. My repair necessitated a last minute loaner car which was promptly given. Value and quality are superb. More

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Great service representative. Thank you for always taking such good care of us. This is our family car and my wife and 2 kids are in this car daily. We appreciate the service and Thank you for always taking such good care of us. This is our family car and my wife and 2 kids are in this car daily. We appreciate the service and quality. More

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Service Great service! Saul and John helped me out and it was quick and easy. Car wash was great and and the the customer service is fantastic! Great service! Saul and John helped me out and it was quick and easy. Car wash was great and and the the customer service is fantastic! More

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Great service On time, courteous, very professional service, Ordered free Lyft ride so I don’t have to wait for the entirety for the service, highly recommended. On time, courteous, very professional service, Ordered free Lyft ride so I don’t have to wait for the entirety for the service, highly recommended. More

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Paint chip Great service! Had a few issues with the paint on my vehicle but the dealership remedied it and it looks great. Thanks to Saul for his help. Great service! Had a few issues with the paint on my vehicle but the dealership remedied it and it looks great. Thanks to Saul for his help. More

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Radio Navigation code Came in to get a radio code on my navigation system for my Acura. I was helped by Saul Roman and he was very nice and new exactly how to help me. It w Came in to get a radio code on my navigation system for my Acura. I was helped by Saul Roman and he was very nice and new exactly how to help me. It was quick and simple. More

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Acura stands by their product This dealership called me after two attempts by mail informing me there was two recalled items that needed to be replaced. I was met by a friendly a This dealership called me after two attempts by mail informing me there was two recalled items that needed to be replaced. I was met by a friendly assistant who promptly called for a service to take me home. In less than 3 hrs it was done. Upon my return he handed me 2 pages of a point inspection done on my car. Every part was inspected. He kindly handed me the keys to my VERY CLEAN car! Great experience! More

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