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Saul Roman
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Saul Roman | Page 50
Service Manager
Mission Viejo Kia
28802 Marguerite Pkwy
Mission Viejo, CA 92692
506 Reviews
Dealership Experience
8 yrs, 1 mo
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
Spanish
506 Reviews
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506 Reviews of Saul Roman
September 13, 2019
Painless experience 😊 Saul was very easy to work with. He provided a loaner car right away. I was able to show tech right away what issue w/my car was. Saul provided diagno Saul was very easy to work with. He provided a loaner car right away. I was able to show tech right away what issue w/my car was. Saul provided diagnosis in a few hours Part was ordered and car was fixed in timely manner. I also had my car detailed and it looks great. Very pleasant and easy experience. More
by Lainie
Helpful 
September 09, 2019
A1 Service! Saul greeted me with a smile and a positive experience in receiving an A1 service took place. All employees seemed upbeat and the attractive Acura De Saul greeted me with a smile and a positive experience in receiving an A1 service took place. All employees seemed upbeat and the attractive Acura Dealership facility was pleasing to the eye. This was my first visit to this dealership and look forward returning in the future! More
by Thaddeus
September 09, 2019
Service Saul is a great asset to the Acura team. He always provides amazing service, and is really friendly. I will be back at Mission Viejo Acura. Saul is a great asset to the Acura team. He always provides amazing service, and is really friendly. I will be back at Mission Viejo Acura. More
by Elaine
September 09, 2019
Service for acceleration issue. Fixed perfectlyunder warranty. Has never run better. Bought front brake pads. Did myself in an hour. Also needed clip for for acceleration issue. Fixed perfectlyunder warranty. Has never run better. Bought front brake pads. Did myself in an hour. Also needed clip for a body panel. Had difficulty describing to parts rep. Suggested we look at the car, about 100 ft away. Didn’t seem eager to do so, wanted to rely on service part catalog. Ordered a part in the hopes it’s the correct one. Overall a great experience. More
by SB
September 07, 2019
Perfect service Saúl es una persona verdaderamente profesional y amable con el conocimiento necesario para ayudarnos a mantener nuestro auto en perfectas condicione Saúl es una persona verdaderamente profesional y amable con el conocimiento necesario para ayudarnos a mantener nuestro auto en perfectas condiciones siempre , gracias Saúl por tu empeño siempre More
by Osotelo
September 07, 2019
100,000 mile service Love my Acua dealership! I just got the 100,000 mile service and happy to keep my car for another 100,000 miles 👍🏼 Saul provides me with a loaner c Love my Acua dealership! I just got the 100,000 mile service and happy to keep my car for another 100,000 miles 👍🏼 Saul provides me with a loaner car and kept me informed about the progress of my car. He was very friendly too. More
by Kris
September 05, 2019
Professional & Efficient Customer Service Tech Saul is a very helpful, professional, polite & efficient service tech. He understands the needs of others. Always has a smile on his face and is a v Saul is a very helpful, professional, polite & efficient service tech. He understands the needs of others. Always has a smile on his face and is a very patient individual & a pleasure to work with. More
by Elliotbay
September 05, 2019
Oil change and multipoint inspection These people are awesome. I’m in. I’m out in a nano while they take expert care of my MDX. All the while I’m working off their excellent WiFi and sipp These people are awesome. I’m in. I’m out in a nano while they take expert care of my MDX. All the while I’m working off their excellent WiFi and sipping my coffee and enjoying snacks. In the end, Saul Roman and his expert team are taking care of my car (at a fair price!) and then a full wash and interior cleaning! More
by bruesda
September 04, 2019
Review Great staff. Saul was Excellent! Great customer service. The detail was a tad less than expected. Smudges on exterior and interior front window. There Great staff. Saul was Excellent! Great customer service. The detail was a tad less than expected. Smudges on exterior and interior front window. There still was a candy stain or some marking on the front passenger door. More
by C
August 31, 2019
Saul Roman & Luis Rodriquez provide excellent service Saul is my go-to guy for service at MVA. He has always proven himself to be friendly, knowledgeable, accommodating, helpful and conscientious.. He m Saul is my go-to guy for service at MVA. He has always proven himself to be friendly, knowledgeable, accommodating, helpful and conscientious.. He makes me feel welcome and appreciated. More
by gwpeck
Other Employees Tagged: Luis Rodriquez in parts is also worthy of commendation.
