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Savanna King
Savanna King at BMW of Palm Springs

Savanna King | Page 8

Professional BMW Service Advisor

BMW of Palm Springs

3737 East Palm Canyon Dr
Palm Springs, CA 92264

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4.7
146 Reviews

Savanna is a seasoned professional with over a decade of experience in customer service and four years deeply immersed in the automotive industry at BMW of Palm Springs. With a commitment to excellence matching the standards of the BMW brand and indiGO, she continuously delivers top-notch service. Outside of the automotive realm, Savanna enjoys exploring new destinations, cuddling up with her pups, and cherishing quality time with her beloved family.

Dealership Experience

6 yrs, 4 mos

Industry Experience

6 yrs, 4 mos

Languages Spoken

English English

4.7

146 Reviews

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146 Reviews of Savanna King

February 01, 2024

Dealership Rating
Employee Rating

Easy to get to and service department got us in right away. Parts were needed to be ordered but they completed in a timely manner. More

by JAM.MULLALLY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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February 01, 2024

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Employee Rating

Savanna is great to work with. Very welcoming and attentive, while making sure the job gets done right. More

by fisticle
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 31, 2024

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Employee Rating

The shop was clean and the staff was friendly and clear on the process. Overall a good experience. More

by koinrm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 30, 2024

Dealership Rating
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Savanna always provides excellent service and goes above and beyond whenever I need to come into the dealership for service. More

by NVVERNACI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're thrilled to hear about your excellent experience with Savanna. Providing exceptional service and going above and beyond for our customers is what we strive for. We appreciate your trust in us for your service needs, and we look forward to continuing to exceed your expectations in the future!

January 20, 2024

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Employee Rating

Efficient, professional and good workmanship and excellent communication with the owner or client. A great experience all around. More

by ESANDLER2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Juan Sanchez

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Jan 26, 2024

BMW of Palm Springs responded

Thank you for your positive feedback! We're delighted to hear that your experience with us was efficient, professional, and showcased excellent workmanship. Communication is key, and we're pleased to know that it met your expectations. At BMW Palm Springs, we aim to provide a great experience for our clients. If you have any further needs or questions, feel free to reach out. Safe travels, and thank you for choosing us for your automotive needs!

January 14, 2024

Dealership Rating
Employee Rating

Service was excellent. I love dealing with Savannah! She is a pleasure to deal with!! More

by barry34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

BMW of Palm Springs responded

Thank you for your kind words about Savannah and the excellent service at BMW Palm Springs! We're delighted to hear that dealing with Savannah is a pleasure. We look forward to providing you with exceptional service in the future.

January 13, 2024

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Employee Rating

Whenever I bring my car here, I feel confident and secure with the service as I know the techs are the best in the industry. The customer service is always phenomenal with my service advisors as well. More

by b.barsakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Monson, Chris Hapner, Bryan Gacayan, Juan Sanchez

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Jan 17, 2024

BMW of Palm Springs responded

We're honored to have your confidence in our service at BMW Palm Springs! Thank you for recognizing our techs as the best in the industry and appreciating the phenomenal customer service from our advisors. We look forward to serving you with excellence.

January 12, 2024

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Employee Rating

Savannah was very professional and very knowledgeable, plus Savannah is very personable! Very pleased with service results! More

by RANDALL.JENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're thrilled to hear about your positive experience with Savannah. It's great to know that she was very professional, knowledgeable, and personable. We appreciate your kind words and are pleased that you are very pleased with the service results. If you have any more automotive needs, don't hesitate to reach out. We look forward to serving you again!

January 12, 2024

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Employee Rating

Easy to make appointment, service advisor pleasant and helpful, staff helpful and responsive, service completed as promised. More

by aguilar6822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

BMW of Palm Springs responded

Thank you for choosing BMW Palm Springs! We're pleased to hear about your positive experience with our service. It's great that making an appointment was easy, and your service advisor was both pleasant and helpful. We strive to be responsive and helpful throughout the entire process, and we're glad the service was completed as promised. If you ever need further assistance or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

January 05, 2024

Dealership Rating
Employee Rating

Savanna was excellent. She communicates very well and her responses were honest and prompt. She is also very professional and friendly. More

by SPAGO1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando Welsh

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Jan 17, 2024

BMW of Palm Springs responded

Thank you for your kind words about Savanna! We're pleased to hear that she provided excellent communication, honesty, and prompt responses. Your satisfaction is important, and we appreciate your trust in BMW Palm Springs.

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