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Scott Barrier
Scott Barrier at Victory Toyota of Brook Park

Scott Barrier | Page 10

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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644 Reviews

Dealership Experience

35 yrs, 6 mos

Industry Experience

42 yrs, 5 mos

not yet
rated

644 Reviews

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644 Reviews of Scott Barrier

January 18, 2023

Dealership Rating
Employee Rating

The wait was a little long but not too bad. The employees were helpful. Stop. More

by USACINDY
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, SUSAN BOTTORF

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Jan 28, 2023

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 17, 2023

Dealership Rating
Employee Rating

Efficient, courteous and friendly each time I visit. Wait times are appropriate. Staff is accessible for questions More

by BEANJKB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 17, 2023

Dealership Rating
Employee Rating

Excellent service. I do not understand why the entire survey is dependent upon the completion of this section. More

by WWILLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you for taking the time to do the review. It is important to us so we know that our clients are happy with the results of their visit. We look forward to seeing you again. Please let us know if you need anything!

January 16, 2023

Dealership Rating
Employee Rating

Fast and efficient, good service, don,'t have anymore words. Please go to next tab More

by peters01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MIKE BALIS

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Jan 28, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your service experience such a success, and the whole team here wishes you happy travels on the road ahead!

January 16, 2023

Dealership Rating
Employee Rating

Top shelf service department . Stellar technicians . Clean and spacious waiting area . Sure miss the donuts though More

by linturk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, SUSAN BOTTORF

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Jan 28, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle 's maintenance. We hope to see you again in the future, Safe travels!

January 16, 2023

Dealership Rating
Employee Rating

Scott Barrier takes care of all my car services which I am pleased. Excellent services More

by Msnske93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: All employees that I encounter are pleasant and helpful.

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Jan 16, 2023

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 13, 2023

Dealership Rating
Employee Rating

Professional, enthusiastic, sincerely staff at Metro Toyota. Thanks for your business. I hope we always have good business together forever. More

by Kimchi Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Jan 18, 2023

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

Jan 18, 2023

Kimchi Nguyen responded

OK.

January 12, 2023

Dealership Rating
Employee Rating

Metro Rocks! My 2nd Tacoma. Chad & Anastasia are the Best! Bob in finance & Scott in Service. Amazing Team effort. Best experience ever ( twice ). Thank you More

by drewman2u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Chad Higgins, Anastasia Kaluszyk

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Jan 14, 2023

Victory Toyota of Brook Park responded

Andrew, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

January 12, 2023

Dealership Rating
Employee Rating

Love Metro Toyoya, customer for 25 yrs at least. Seem to be very honorable as far as I can tell. Jerry is the best! More

by FOSTERJ0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Anastasia Kaluszyk, Ramona Plumlee

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Jan 14, 2023

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you for being a great customer! I'm sure that if you need any help team will be happy to help you. Please stop by and say hello when you're in for service.

January 11, 2023

Dealership Rating
Employee Rating

Very good service and friendly staff I will be bringing my car's for service in the future. More

by dkascak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, SUSAN BOTTORF

Report | Print
Jan 18, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

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