Scott Boito

Scott Boito, the service Director, personally reached out to resolve my issues. Initially , there was an oversight involving an unnecessary duplicate brake fluid service, but Scott completely admitted the mi to resolve my issues. Initially , there was an oversight involving an unnecessary duplicate brake fluid service, but Scott completely admitted the mistake and immediately authorized a full refund check. He also updated my vehicle's profile to ensure my future maintenance needs are perfectly handled. Thank yo Scott for your exceptional customer service! More

Print

Answered prayers never come by appointment, but appointed time & place! Introduction to Geo & 10star presentation of vehicle knowledge & service followed. Attention to detail was unmatched. Patience, superb time & place! Introduction to Geo & 10star presentation of vehicle knowledge & service followed. Attention to detail was unmatched. Patience, superb manners & expertise deserves 10 Stars. Wondering what I purchased, ask Geo!🙏🏻👍 More

Print

Mike was great! Got me into a "new to me " RAV4 and I love it!!!! Got me into a "new to me " RAV4 and I love it!!!! More

Print

As usual, Beaver excels at great customer service. They go the extra mile and do it with a smile. They go the extra mile and do it with a smile. More

Print

Great and quick service! Colton was my advisor today and he was very thorough en explained everything my car needed today. While waiting, he kept communicating with me to let Colton was my advisor today and he was very thorough en explained everything my car needed today. While waiting, he kept communicating with me to let me know the status of my car. More

Print

What a fantastic MODERN service facility. Great staff all around. Their in-house food service was amazing and beyond expectations. I’m fortunate to have Doug McKee as my service writer - he r Great staff all around. Their in-house food service was amazing and beyond expectations. I’m fortunate to have Doug McKee as my service writer - he researched my previous service visits, made timely recommendations and kept me informed with ever step of my service visit! More

Print

When we arrived to St. Augustine we needed to find a Toyota dealer. We called Beaver and a very friendly person answered the phone. The person ask they could me. I explaine Augustine we needed to find a Toyota dealer. We called Beaver and a very friendly person answered the phone. The person ask they could me. I explained my problem The person said I could bring it in as soon we could. It a short drive time and we arrived we were greeted by Scott who without any problem he took my information and told us to take a seat in the showroom area within about an hour he called me on my cell and told us what was the problem. The work would covered by warranty and he said he would get us in a rental at no cost. By the next morning he called and said our car was ready to be picked up. Never in my 85 year time I have never experienced this kind of service. Makes me want to move to St. Augustine. More

Print

Easy to drop off and nice Area while I waited, kept lip to fate on be work being performed to fate on be work being performed More

Print

They are the best. Service and sales they have treated my wife and I like family. Highly recommend this dealership to everyone I know. Service and sales they have treated my wife and I like family. Highly recommend this dealership to everyone I know. More

Print

Great dealership. Moved to New location so not convenient. Other than that great customer service Moved to New location so not convenient. Other than that great customer service More

Print