Scott Browne

Great sales team even better service department never any hassle in and out as promised! hassle in and out as promised! More

Helpful 2

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Service department was great. Ryan the service advisor got me in and out and all was taken care off. Thanks. Ryan the service advisor got me in and out and all was taken care off. Thanks. More

Helpful 2

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I was introduced to Richard Lucas by Arthur and what an amazing experience i've had! You can really tell that they're not here to xx you and they care about making sure you're treated like family. 10/10 Re amazing experience i've had! You can really tell that they're not here to xx you and they care about making sure you're treated like family. 10/10 Recommend. More

Helpful 2

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Bill Powell was rude worst salesman I love Richard Lucas bought Subaru Outback from here Cameron was outstanding salesman respected us and were happy to buy our Subaru recently I brought I love Richard Lucas bought Subaru Outback from here Cameron was outstanding salesman respected us and were happy to buy our Subaru recently I brought my friend to my favorite Richard Lucas and encountered Bill Powell he was nasty insulted us when asked his name he said Richard Lucas Jr. fortunately I knew Richard Lucas Jr. ! Because I was just accompanied my friend he told me to stay out not talking to me I was shocked to hear! Anyway I love the place for service Jason is nice so is Ryan Greg helped us! I wasn’t going to put the review but Bill is trying to ruin the image of the place so if you have a bad experience with him contact Cameron he is nice Don’t let Bill ruin the image of the place! More

Helpful 4

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Best Subaru Dealer in NJ We were shopping for another Subaru and we dealt with 7 dealers and the team in Richard Lucas is by far the most friendly, honest and upfront. No run We were shopping for another Subaru and we dealt with 7 dealers and the team in Richard Lucas is by far the most friendly, honest and upfront. No run around and tricks. Thank you Cameron Ahmed and Scott Browne. More

Helpful 3

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Very unhelpful Had disapointing experince here. Came in with a lease and try to get out of it. Knowing it's a difficult situation they just blew me off. Never gave m Had disapointing experince here. Came in with a lease and try to get out of it. Knowing it's a difficult situation they just blew me off. Never gave me set in stone numbers and just told me they can't do much for me. I was hoping to do business with them because it's few minutes from the house but looks like I'll be driving somewhere else to get a subaru More

Helpful 2

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Ignored completely I came into this dealership today looking to buy a Subaru Impreza. I figured it was a good place to start given it's high customer reviews. However, I I came into this dealership today looking to buy a Subaru Impreza. I figured it was a good place to start given it's high customer reviews. However, I was ignored completely for over an hour by the sales staff. When I asked to be helped (for the second time) I was told that they were busy and would help me when they had a chance, despite there being a group of salespeople in the corner of the dealership ignore myself and the other customers. I guess you can't get bad customer reviews if you don't have any customers at all. Plus the price was marked up over $3000 from what I was quoted in an email. More

Helpful 6

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outstanding service mike provoilon excellent job good selection of vehicles, convenient to get to and good ingress and egress. salesman was superb, mike provilon, very knowledgeable, explained things good selection of vehicles, convenient to get to and good ingress and egress. salesman was superb, mike provilon, very knowledgeable, explained things well fair negotiations, sales manager and owner were involved and very helpful to make the transaction fair for everybody. we would go back again. scott brought us in then mike took over. it was a good day. one thing though, the bottled water should be colder. lol More

Helpful 5

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