Scott Coops

Absolutely disrespectful and terrible customer service. Very unprofessional and no guarantee on service l l. Very unprofessional and no guarantee on service l l. More

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Not good I come last September 7, 2019 to change oil my Subaru wrx . I found that my car was oil. Leak . When I, come back last September 14,2019 we found th I come last September 7, 2019 to change oil my Subaru wrx . I found that my car was oil. Leak . When I, come back last September 14,2019 we found that drain plug had double gaskets. We scratched both driver side front rear wheels. More

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recall for passenger airbag I just wanted everyone in the service department to know that my friend & I were totally blown away by the over the top service from the time we broug I just wanted everyone in the service department to know that my friend & I were totally blown away by the over the top service from the time we brought in my car for the airbag replacement til the time we left. Scott was so helpful as were the rest of the people up front, everyone was so pleasant & helpful, it was a really great experience. The car was don in the time frame that they stated. They helped us with the shuttle, & when we went back to pick it up - Scott was helping another customer & another fellow (sorry we didn't get his name) asked if he could help & he went directly back & got my car & had it up front & ready to go in no time at all. Oh yes & they found that it also had a recall on a brake line, & took care of that as well & also did a complimentary inspection of the whole car, found some other things that needed to be attended too. We are impressed. Eleanor Johnson More

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Used Car Nightmare RUN FROM PLACE!!!!!! 21 of the first 31 days the vehicle has been in service Department. I bought a truck on the 1st. Its a $13,000.00 vehicle and RUN FROM PLACE!!!!!! 21 of the first 31 days the vehicle has been in service Department. I bought a truck on the 1st. Its a $13,000.00 vehicle and not a Junker. Could not pick it up until the 9th so they could get it serviced and ready. The engine light came on 3 times in the parking lot and they just reset it. This had to happen before hand and there is no way it passed smog with a bad turbo. I had to get to work so I took the vehicle home. I brought it back on the 20th. Its the 31st and the truck is not ready. I have owned the vehicle of 31 days, made an payment, and paid a month of insurance, the dealer tag expires today and I don't even have the vehicle to register it. I guess I will drive it home and to the DMV with expired tags. I believe their attitude is once sold you go to the back of the line when it comes to service. More

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