Travis Tebbe

Absolutely disrespectful and terrible customer service. Very unprofessional and no guarantee on service l l. Very unprofessional and no guarantee on service l l. More

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The incompetence is astonishing! I scheduled my service appointment online. then four days Later I called to confirm my appointment and confirm that it could be done in one day and I was told that it could appointment online. then four days Later I called to confirm my appointment and confirm that it could be done in one day and I was told that it could be done in one hour. So, I took the day off work, I showed up to my appointment 20 minutes early and when I was finally helped I was informed that my car cannot be fixed today and they would be happy to reschedule. every time I go there to get my car serviced, they have never been able to do what they promised, in the timeframe they promise. More

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Very Satisfied Customer The ongoing expansion/renovation of the dealership has brought some confusion. But, in spite of this, service was very good. The helpful and service The ongoing expansion/renovation of the dealership has brought some confusion. But, in spite of this, service was very good. The helpful and service oriented Travis, was very good in delivering "on time" what he has promised. I am very pleased of his service. The Service Dept still delivers convenience, on time performance and ease even in the presence of a construction project. More

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Very helpful advisors Travis is myservice advisor and he was very helpful. He explained what services I needed to do the car and make the processs super easy and convenient Travis is myservice advisor and he was very helpful. He explained what services I needed to do the car and make the processs super easy and convenient More

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Great Fast, Efficient, No Tricks. Every one is very friendly, helpful And all try to make the service i need as seamless as possible.Thank you Subaru Reno Fast, Efficient, No Tricks. Every one is very friendly, helpful And all try to make the service i need as seamless as possible.Thank you Subaru Reno More

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Good job! Travis in service and Mike the mechanic were pleasant and helpful. Travis kept me informed (we had to order a part and wait for that), and Mike was qu Travis in service and Mike the mechanic were pleasant and helpful. Travis kept me informed (we had to order a part and wait for that), and Mike was quick and pleasant with the repair. Thanks! More

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What a great service experience! I took my Subaru in for servicing and was incredibly impressed by the speed of service, the quality of service, the friendliness of the staff and the I took my Subaru in for servicing and was incredibly impressed by the speed of service, the quality of service, the friendliness of the staff and the ease of check in and check out!!! More

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Courteous, receptive, prompt, efficient My first time having my Subaru (Purchased in the Bay Area) serviced locally here in Reno at Lithia. I hope not to be back anytime soon (Subaru's ar My first time having my Subaru (Purchased in the Bay Area) serviced locally here in Reno at Lithia. I hope not to be back anytime soon (Subaru's are reliable), but if I do need the vehicle serviced, it will be at Lithia. I was very pleased with the service they afforded me, inspite of the recall work they had to do on my vehicle. Thanks Lithia Subaru More

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Today's service was excellent Even with the construction and overflow, service was good. The workers were curtious and helpful. Even with an appointment, it took an hour and a half Even with the construction and overflow, service was good. The workers were curtious and helpful. Even with an appointment, it took an hour and a half. Luckily, the book store had a sale! More

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Fast and dependable I just came in for minor service and the department was packed. It still was completed in less than two hours and I was on my way home. I just came in for minor service and the department was packed. It still was completed in less than two hours and I was on my way home. More

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