Scott Dillard

I had a great buying experience at Mercedes-Benz of Hagerstown. Rob Edmonds was my sales associate and he answered all of my questions from my initial inquiry all the way to purchasing my car. I purcha Hagerstown. Rob Edmonds was my sales associate and he answered all of my questions from my initial inquiry all the way to purchasing my car. I purchased a very well-maintained preowned SUV and Rob was great about making sure that everything was in perfect condition before I took my car home. The final process was easy and efficient, and it was a very enjoyable car buying experience - would highly recommend working with Mercedes-Benz of Hagerstown! More

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This dealership is amazing. Lexi had the car I was interested in all prepped and ready for the test drive, she knew all the features, and she had an easy test drive route mappe Lexi had the car I was interested in all prepped and ready for the test drive, she knew all the features, and she had an easy test drive route mapped out. Here is where it gets better…AFTER I bought the car, she and her manager topped off the gas tank and delivered my car to my house 30 miles away. They never mentioned that during the transaction. Also it came with gigantic chocolate bar, another nice touch. Finally, I should mention that didn’t buy a new car from them, it was a pre-owned car for less than $25K, and I still received red carpet service. They have my business for life. Still working on the chocolate bar. 😁👍 More

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This was the BEST experience I have had purchasing a vehicle! Rob was knowledgeable and kind. He was patient with my laundry list of needs and was able to meet every one! He also has an awesome leader i vehicle! Rob was knowledgeable and kind. He was patient with my laundry list of needs and was able to meet every one! He also has an awesome leader in Scott, who was equally kind and showed thoughtfulness with my daughter! Thank you all! More

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The service and the sales team are always superb at this office which is why we will continue to do business with the organization. office which is why we will continue to do business with the organization. More

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Barry was very informative and patient with our questions. The deal was fair and the entire car buying experience was as pleasant as could be. We have purchased vehicles from the dealership befor questions. The deal was fair and the entire car buying experience was as pleasant as could be. We have purchased vehicles from the dealership before and will do so again. More

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We appreciated the ease of purchasing a car from Mercedes! Many yhanks for your help with our purchase! Mercedes! Many yhanks for your help with our purchase! More

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