Scott Erickson

Picked up my car and left with more problems than I came in with. Not happy at all. Dealership is not taking any accountability and is steadily trying to give me a bill. Does it make any sense how they try in with. Not happy at all. Dealership is not taking any accountability and is steadily trying to give me a bill. Does it make any sense how they try and milk people dry especially when times are hard. I know my car like the back of my had and after I picked up my car i immediately noticed the new problems that I did it have before. They kept my car 5 weeks to fix a transmission issue now the advisor says they had to move move the starter to get the transmission issue but now there’s a possible issue with the starter. Hmmm. Ok. But here’s your $900 estimate for a new starter. I’m so disappointed and exhausted. More

by PRECIOUS_DUNN Verified Customer Verified Customer

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They did what I asked. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. The widows look great. Everything was on time. I love that I get a ride home and a pickup back. More

by CARANN66 Verified Customer Verified Customer

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I purchased a 2022 Silverado. Dave Brewer was my salesman. There was no high pressure from him or anyone else in the sales department. Great experience. Dave was very patient and Dave Brewer was my salesman. There was no high pressure from him or anyone else in the sales department. Great experience. Dave was very patient and understanding of my needs. Had 2 issues with the truck shortly after I bought. It The GMC service department took it in right away and resolved it and had it back to me same day with no appointment. They were very kind and helpful. All the sales people at that location were very pleasant and helpful. Great experience. I brought the truck to the location on Bartow rd for the second problem. Scott the service writer has been fantastic thru the whole repair. I had been in the service industry all my life up to retirement. It’s refreshing to see a company that takes good care of their customers after the sale. I must say I did not see one unhappy employee there. I also dealt with Doug the lead tech in service and was excellent. The reason I chose Regal to buy a vehicle mainly was the service I received on my Colorado. I usually make those decisions on what kind of service department they have. My sincere thanks to all those that I had dealt with in sales and service. Great experience. More

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Great service ! ! The service advisor kept me updated on my vehicle every step of the way I appreciate it that. ! The service advisor kept me updated on my vehicle every step of the way I appreciate it that. More

by tilelady1999 Verified Customer Verified Customer

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Very pleasant to work with. Communication was excellent. Was able to get the work done in a timely manner. Communication was excellent. Was able to get the work done in a timely manner. More

by Tx_1880 Verified Customer Verified Customer

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I've had my ups and downs, but wind up side of slide in the end. the end. More

by dcompton12 Verified Customer Verified Customer

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It made me wait for a little bit but they did a good job so I was happy with so I was happy with More

by carlos Verified Customer Verified Customer

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The service advisor was great. Truck was done on time . Will come back in the future Truck was done on time . Will come back in the future More

by MICHEAL_2532 Verified Customer Verified Customer

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Yes good job on finishing up my truck in a timely manner and fixing the problem thank and fixing the problem thank More

by rlegg70 Verified Customer Verified Customer

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Very professional and informative, helpful throughout the process. Made myself and husband feel confident with our decision. process. Made myself and husband feel confident with our decision. More

by Velez0611 Verified Customer Verified Customer

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