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Scott Erickson
Scott Erickson at Regal Chevrolet

Scott Erickson

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Scott Erickson

November 05, 2025

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Employee Rating

Newer to the area and had issues with my truck. I had to have it towed in in the middle of the night and Scot and the crew were able to get it taken care of! More

by pjzimdars
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

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Nov 05, 2025

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

November 02, 2025

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Employee Rating

Scott checked me in quickly when I dropped my car off before my appointment and kept me updated when it was ready for pick up. More

by nedoscher@hotmail.com
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

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Nov 03, 2025

Regal Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Felix Mendez - Service Lane Manager - 863-333-4656

October 19, 2025

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Employee Rating

Scott is always very helpful and informative! Excellent service. We are usually in and out in no time. I do miss the car wash with a vacuum. Thank you! More

by SPECIALKKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

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Employee Rating

Should have called me before. I came to let me know they did not have the part More

by don dean
Recommend Dealer
No

Other Employees Tagged: Scott Erickson

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Oct 20, 2025

Regal Chevrolet responded

Thank you for providing this feedback, Don, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

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Employee Rating

Keep bringing truck for same issue. Missing work and you cant even give loaner car More

by Firecracker737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 20, 2025

Regal Chevrolet responded

We’re truly sorry to hear that you’ve had to bring your truck in multiple times for the same issue. We’d like to look into your situation further. Please reach out to us to discuss, thank you, Service Lane Manager Felix Mendez 863-333-4656.

October 18, 2025

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Employee Rating

Joe Platt all ways treats people in a courteous and professional manner thanks you Joe. More

by Larry.Peace52@gmail. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Sarah Abichid, Joe Platt

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Oct 18, 2025

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

October 15, 2025

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Employee Rating

Courteous, friendly and doing their best to help you. Usually on time with appointments. Great! More

by KAYANDPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Joe Platt

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Oct 15, 2025

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 13, 2025

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Employee Rating

They give great service. They are pleasant and professional. They make the experience of having your vehicle pleasant. More

by lk-brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Clayton Fisher, Joe Platt, Sean Bryant

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Oct 13, 2025

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

September 29, 2025

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Employee Rating

Poor workmanship. Not qualified mechanics. Have to return to have car fixed after oil change. More

by m_medler2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 29, 2025

Regal Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

September 25, 2025

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Employee Rating

I have nothing but good things to say about Regal Andrew Carr was a blessing very informative Very happy More

by tintin5238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew

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Sep 25, 2025

Regal Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

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