Scott Erickson
Scott Erickson at Regal Chevrolet

Scott Erickson | Page 5

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6
88 Reviews
4.6

88 Reviews

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88 Reviews of Scott Erickson

November 26, 2025

Dealership Rating
Employee Rating

My family has bought from regal chevrolet for several years. So I figured they were so good for him that they were gonna be really good for me. The service was great.\nI didn't have to wait for very long More

by PATRICIA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Chris Boswell , Jayden Lopez, Joe Platt, Pete in Finance...

Nov 26, 2025

Regal Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Felix Mendez - Service Lane Manager - 863-333-4656

November 14, 2025

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Joe did a very good job. He was very tentative and kept me updated about what was going on with my truck. More

by wjk2206
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew , Joe Platt

Nov 14, 2025

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

November 11, 2025

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Employee Rating

Disappointed with the service, vehicle persist with same issue. Paid for a diagnostic and got a false report the technician won't do there job. More

by Rj5family87
Recommend Dealer
No

Other Employees Tagged: Scott Erickson

Nov 11, 2025

Regal Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Felix Mendez - Service Lane Manager - 863-333-4656

November 05, 2025

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Newer to the area and had issues with my truck. I had to have it towed in in the middle of the night and Scot and the crew were able to get it taken care of! More

by pjzimdars
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Nov 05, 2025

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

November 02, 2025

Dealership Rating
Employee Rating

Scott checked me in quickly when I dropped my car off before my appointment and kept me updated when it was ready for pick up. More

by nedoscher@hotmail.com
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Nov 03, 2025

Regal Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Felix Mendez - Service Lane Manager - 863-333-4656

October 19, 2025

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Scott is always very helpful and informative! Excellent service. We are usually in and out in no time. I do miss the car wash with a vacuum. Thank you! More

by SPECIALKKIM
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2025

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

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Joe Platt all ways treats people in a courteous and professional manner thanks you Joe. More

by Larry.Peace52@gmail. Com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew, Sarah Abichid , Joe Platt

Oct 18, 2025

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

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Keep bringing truck for same issue. Missing work and you cant even give loaner car More

by Firecracker737
Service Price Transparency
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Recommend Dealer
No
Oct 20, 2025

Regal Chevrolet responded

We’re truly sorry to hear that you’ve had to bring your truck in multiple times for the same issue. We’d like to look into your situation further. Please reach out to us to discuss, thank you, Service Lane Manager Felix Mendez 863-333-4656.

October 18, 2025

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Employee Rating

Should have called me before. I came to let me know they did not have the part More

by don dean
Recommend Dealer
No

Other Employees Tagged: Scott Erickson

Oct 20, 2025

Regal Chevrolet responded

Thank you for providing this feedback, Don, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Felix Mendez - Service Lane Manager - 863-333-4656

October 15, 2025

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Courteous, friendly and doing their best to help you. Usually on time with appointments. Great! More

by KAYANDPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emmy Andrew , Joe Platt

Oct 15, 2025

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

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