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Scott Erickson

Overview Reviews (83)

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Scott Erickson

Scott Erickson | Page 5

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6

83 Reviews

Overview Reviews (83)

4.6

83 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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83 Reviews of Scott Erickson

October 19, 2025

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Employee Rating

Scott is always very helpful and informative! Excellent service. We are usually in and out in no time. I do miss the car wash with a vacuum. Thank you! Excellent service. We are usually in and out in no time. I do miss the car wash with a vacuum. Thank you! More

by SPECIALKKIM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 19, 2025 -

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

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Joe Platt all ways treats people in a courteous and professional manner thanks you Joe. professional manner thanks you Joe. More

by Larry.Peace52@gmail. Com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Sarah Abichid, Joe Platt

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Oct 18, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

October 18, 2025

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Keep bringing truck for same issue. Missing work and you cant even give loaner car Missing work and you cant even give loaner car More

by Firecracker737

Verified Customer

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Recommend Dealer

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Oct 20, 2025 -

Regal Chevrolet responded

We’re truly sorry to hear that you’ve had to bring your truck in multiple times for the same issue. We’d like to look into your situation further. Please reach out to us to discuss, thank you, Service Lane Manager Felix Mendez 863-333-4656.

October 18, 2025

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Employee Rating

Should have called me before. I came to let me know they did not have the part I came to let me know they did not have the part More

by don dean

Verified Customer

Recommend Dealer

Other Employees Tagged: Scott Erickson

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Oct 20, 2025 -

Regal Chevrolet responded

Thank you for providing this feedback, Don, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Felix Mendez - Service Lane Manager - 863-333-4656

October 15, 2025

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Employee Rating

Courteous, friendly and doing their best to help you. Usually on time with appointments. Great! Usually on time with appointments. Great! More

by KAYANDPOP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Joe Platt

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Oct 15, 2025 -

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

October 13, 2025

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Employee Rating

They give great service. They are pleasant and professional. They make the experience of having your vehicle pleasant. They are pleasant and professional. They make the experience of having your vehicle pleasant. More

by lk-brown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew, Clayton Fisher, Joe Platt, Sean Bryant

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Oct 13, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

September 29, 2025

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Poor workmanship. Not qualified mechanics. Have to return to have car fixed after oil change. Not qualified mechanics. Have to return to have car fixed after oil change. More

by m_medler2003

Verified Customer

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Recommend Dealer

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Sep 29, 2025 -

Regal Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Felix Mendez - Service Lane Manager - 863-333-4656

September 25, 2025

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I have nothing but good things to say about Regal Andrew Carr was a blessing very informative Very happy Carr was a blessing very informative Very happy More

by tintin5238

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Sep 25, 2025 -

Regal Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

September 18, 2025

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Employee Rating

Diagnostic test was not completed to determine reason for vehicle issue. Paying over four hundred dollars, left with no actual confirmation if the issue is water related. Due to the vehicle computer was neve vehicle issue. Paying over four hundred dollars, left with no actual confirmation if the issue is water related. Due to the vehicle computer was never tested. More

by Bjmo_16

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

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Sep 18, 2025 -

Regal Chevrolet responded

Thank you for reaching out and sharing your concerns about your recent service visit. We take feedback like yours seriously and want to sincerely apologize for your experience. Please feel free to contact me directly at 863-333-4656. Thank you Felix Mendez Chevy Service Lane Manager.

September 16, 2025

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Employee Rating

Scott provided excellent communication and made the process seamless. I would recommend to family and friends. process seamless. I would recommend to family and friends. More

by monayacrossen005

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson

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Sep 16, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Felix Mendez - Service Lane Manager - 863-333-4656