Scott Green | Page 2

It starts with my AdvisorScott Green, his customer service and communication is excellent. Goes out of his way to assist, give advice, provide explanation on recommendations, etc. The Service is t service and communication is excellent. Goes out of his way to assist, give advice, provide explanation on recommendations, etc. The Service is thorough and professional. More

by SRK11 Verified Customer Verified Customer

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I recently brought my Porsche Taycan in for an issue with the panoramic roof and unfortunately had a very disappointing experience with the service department. When I arrived, several service advisors wer the panoramic roof and unfortunately had a very disappointing experience with the service department. When I arrived, several service advisors were standing around but no one greeted or acknowledged me. After waiting for a bit, a young man finally came over and kindly escorted me inside to speak with a service advisor. However, the advisor he brought me to didn’t even look up when we approached. When the young man asked if he was busy, he simply said yes and did not acknowledge me at all. Another advisor happened to walk by, and the young man asked if he could help me. He agreed, but very reluctantly. He told me he could provide an old quote from someone else for my insurance company, which obviously wouldn’t work for an insurance claim. When I explained that, he then said it would be several weeks before a technician could even look at the vehicle. The entire interaction made me feel like I was bothering the staff just by being there. Right after leaving, I went to another Porsche dealership where I was immediately greeted and they quickly provided a proper quote for my insurance company. I understand service departments can get busy, but the lack of basic customer service and professionalism here was very disappointing—especially for a Porsche dealership. More

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Excellent communications and service for my issue. Byron and Scott were exceptional in their follow-up. Work was done as expected to high standard. Byron and Scott were exceptional in their follow-up. Work was done as expected to high standard. More

by ANDREWBIAZIS Verified Customer Verified Customer

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Porsche services are very expensive. The service department personnel are not friendly, there's no hello, no welcoming, they all look like they do not enjoy their job, and they make me The service department personnel are not friendly, there's no hello, no welcoming, they all look like they do not enjoy their job, and they make me feel very uncomfortable. In my opinion for the price Porsche owners pay for their service, they should be treated with more respect. I plan to keep my Porsche running in the optimum condition, but I do tread coming to Porsche Atlanta Perimeter More

by thomasst1 Verified Customer Verified Customer

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Love their willingness to get down to problems. Feel like white glove kind of experience when I take my car there Feel like white glove kind of experience when I take my car there More

by SHERYL4 Verified Customer Verified Customer

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Scott Green and the Porsche Atlanta Perimeter team are incredible to work with. They are always responsive, friendly and dependable. I would highly recommend them to any Atlanta Porsche owners. incredible to work with. They are always responsive, friendly and dependable. I would highly recommend them to any Atlanta Porsche owners. More

by minde.king Verified Customer Verified Customer

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Quick and efficient service served up by friendly and professionals. I couldn't ask for anything more. Scott has taken care of my car for the past several years and is a pleasure to work with. professionals. I couldn't ask for anything more. Scott has taken care of my car for the past several years and is a pleasure to work with. More

by ralittle2 Verified Customer Verified Customer

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Scott and his Team completed my year 2 maintenance service requirements as well as my short list of items in a professional and prompt manner. I look forward to returning here for my future needs. service requirements as well as my short list of items in a professional and prompt manner. I look forward to returning here for my future needs. More

by JHAMMELL Verified Customer Verified Customer

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Great service from this dealer. This was a major service (2 year) and a loaner was provided. Not only was the service completed early than estimanted, several recalls were also addr This was a major service (2 year) and a loaner was provided. Not only was the service completed early than estimanted, several recalls were also addressed as well. Great job team! More

by wayne.li Verified Customer Verified Customer

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I wanted to take a moment to express my gratitude. While things are never perfect, I truly appreciate the team consistently going above and beyond to ensure all their clients are well taken care of. A While things are never perfect, I truly appreciate the team consistently going above and beyond to ensure all their clients are well taken care of. As a customer for over 20 years, I can confidently say I’ve had only the best experiences. Thank you for maintaining such high standards! More

by COREYBROCK Verified Customer Verified Customer

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