Scott Green | Page 35

Great customer service as always. Fast and informative. I would definitely recommend Jim Ellis for all of you car needs. Especially the Porsche Cayenne. My favorite. I would definitely recommend Jim Ellis for all of you car needs. Especially the Porsche Cayenne. My favorite. More

by KEISHA.M Verified Customer Verified Customer

Report | Print

The service was great! They provided a loaner car while our Cayenne was getting warranty repairs. Thanks for taking care of us quickly and having an easy online process. our Cayenne was getting warranty repairs. Thanks for taking care of us quickly and having an easy online process. More

by Veeral.Shah Verified Customer Verified Customer

Report | Print

From Carl Griffith, Sales, to Brian Westbrook, Finance, we were treated professionally with a personal touch. Thank you for a great experience in purchasing my Porsche Cayenne E-Hybrid. We were also introd we were treated professionally with a personal touch. Thank you for a great experience in purchasing my Porsche Cayenne E-Hybrid. We were also introduced to Scott Green, Service Advisor, another nice contact for assistance with my Porsche. I look forward to meeting Umar for learning more about the features on my vehicle. Thank you for a lovely experience at your Porsche Dealership! More

by trishacraft Verified Customer Verified Customer

Report | Print

Love it nice to go to for a car very help full they customer service was awesome and they work with you to help you customer service was awesome and they work with you to help you More

Report | Print

Scott is great. Service was on time. Communication was punctual. I did not see my salesman Jack Wyatt floating around who is always a pleasure to catch up with. punctual. I did not see my salesman Jack Wyatt floating around who is always a pleasure to catch up with. More

by pmanissoopa Verified Customer Verified Customer

Report | Print

Dropped off my car and they found the problem and the fix was easy. Thanks for getting her in and out so fast. Will be back was easy. Thanks for getting her in and out so fast. Will be back More

by KDAN1231 Verified Customer Verified Customer

Report | Print

Great service, from the barista to the salesperson to the manager to the finance department. This is my 4th and 5th car from this dealer and have always been pleased. Valarie, my salesperson, was awesome! manager to the finance department. This is my 4th and 5th car from this dealer and have always been pleased. Valarie, my salesperson, was awesome! More

by washingtonrick Verified Customer Verified Customer

Report | Print

Scott Green is a total rock star! He is always accommodating and handles himself with great poise and professionalism. I am glad he is my representative. accommodating and handles himself with great poise and professionalism. I am glad he is my representative. More

by DRSHARK Verified Customer Verified Customer

Report | Print

The worst experience ever of my lifetime of owning any car. Lack of communication, lack of attention, lack of spare parts, lack of loaner. I have nothing positive to state. Made me question why own a Por car. Lack of communication, lack of attention, lack of spare parts, lack of loaner. I have nothing positive to state. Made me question why own a Porsche, when the after-purchase experience is so ... bad. More

by manoj1 Verified Customer Verified Customer

Report | Print

I purchased my car as a certified preowned 10 months ago. i was told that it had had its major servicing done (which the spark plugs were done), but no expectation was set that a major service would be due w i was told that it had had its major servicing done (which the spark plugs were done), but no expectation was set that a major service would be due within a year. It was major sticker shock ($2,400). when i called to schedule i was told it would just be oil change/top fluids, etc. and would take 1-2 hours. Instead, when i showed up, i was told the vehicle required an all day $2,400 service. This was a disconnect between the sales experience and then servicing (within the same location). The service tech said the right things, but the interaction felt aloof. I received a small discount because of raising my concerns, but i think either i should have been told up front what to expect within the next year, or i should have received a much more significant discount on the service. Prior to this interaction i was recommending this location for sales and service. More

by lynn.morgan Verified Customer Verified Customer

Report | Print