Scott Green | Page 37

Scott Green is a total rock star! He is always accommodating and handles himself with great poise and professionalism. I am glad he is my representative. accommodating and handles himself with great poise and professionalism. I am glad he is my representative. More

by DRSHARK Verified Customer Verified Customer

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The worst experience ever of my lifetime of owning any car. Lack of communication, lack of attention, lack of spare parts, lack of loaner. I have nothing positive to state. Made me question why own a Por car. Lack of communication, lack of attention, lack of spare parts, lack of loaner. I have nothing positive to state. Made me question why own a Porsche, when the after-purchase experience is so ... bad. More

by manoj1 Verified Customer Verified Customer

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I purchased my car as a certified preowned 10 months ago. i was told that it had had its major servicing done (which the spark plugs were done), but no expectation was set that a major service would be due w i was told that it had had its major servicing done (which the spark plugs were done), but no expectation was set that a major service would be due within a year. It was major sticker shock ($2,400). when i called to schedule i was told it would just be oil change/top fluids, etc. and would take 1-2 hours. Instead, when i showed up, i was told the vehicle required an all day $2,400 service. This was a disconnect between the sales experience and then servicing (within the same location). The service tech said the right things, but the interaction felt aloof. I received a small discount because of raising my concerns, but i think either i should have been told up front what to expect within the next year, or i should have received a much more significant discount on the service. Prior to this interaction i was recommending this location for sales and service. More

by lynn.morgan Verified Customer Verified Customer

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I took my 911Turbo S in for a 10,000 mile service and it was handled capably and the car was ready as promised. As usual, Porsche service is very expensive. was handled capably and the car was ready as promised. As usual, Porsche service is very expensive. More

by don.childress Verified Customer Verified Customer

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Fantastic customer service. Would like to recognize my service manager, Scott Green, for his professionalism and courteous attitude. They have done a great job in creating a safe environment during the pa service manager, Scott Green, for his professionalism and courteous attitude. They have done a great job in creating a safe environment during the pandemic as well. More

by SHIRA0 Verified Customer Verified Customer

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Its always an pleasure bringing my wife car in for service. The best customer service from the beginning to the end. Thank you Porsche Team!!! service. The best customer service from the beginning to the end. Thank you Porsche Team!!! More

by TAMMYTOES628 Verified Customer Verified Customer

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I've found the customer service experience to be great. Scott G is always friendly and keeps me informed on the status of my car. Scott G is always friendly and keeps me informed on the status of my car. More

by CWRIGHT1975 Verified Customer Verified Customer

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Great service. Love working with Scott. You sometimes have to call but he always gets back to you. Their service department makes ownership of a Porsche easy. have to call but he always gets back to you. Their service department makes ownership of a Porsche easy. More

by pmanissoopa Verified Customer Verified Customer

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Scott Green delivered exceptional customer service. Scott got back to me regarding scheduling and service questions immediately. We ultimately had a couple of tricky service items to deal with, and Scott wa got back to me regarding scheduling and service questions immediately. We ultimately had a couple of tricky service items to deal with, and Scott was stellar every step of the way. I am very grateful to Scott and his team for their attention to detail, for their kindness, and for their generousity. More

by Matt Verified Customer Verified Customer

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Oil over maximum level message was on. It came on after my last service. Scott took the vehicle in the shop that morning and it was adjusted while I waited. my last service. Scott took the vehicle in the shop that morning and it was adjusted while I waited. More

by yolandafann Verified Customer Verified Customer

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