Scott Greene

Great customer service, wish I could give above 5 stars. She went over and above. She went over and above. More

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Saw a truck that caught my eye and TJ was very helpful in providing information about the vehicle. Drove out in my new ride extremely satisfied! providing information about the vehicle. Drove out in my new ride extremely satisfied! More

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Jillian is the best. She made me feel so comfortable and made the process so easy I didn’t even have to worry about everything I just handed it all over to her. I finally She made me feel so comfortable and made the process so easy I didn’t even have to worry about everything I just handed it all over to her. I finally have my dream car and couldn’t have done it without her More

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I really enjoyed my experience with Jillian! She went above and beyond to make my transition into my new vehicle go smoothly. Jillian is professional and knowledgeable. She answered all my quest She went above and beyond to make my transition into my new vehicle go smoothly. Jillian is professional and knowledgeable. She answered all my questions and took excellent care of my needs. More

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Scott and his team found me the exact vehicle I was looking for at a price that far outdid any other dealership in the area. They made the process incredibly easy and efficient without any of the heada looking for at a price that far outdid any other dealership in the area. They made the process incredibly easy and efficient without any of the headaches and misleading tactics I was getting from other places. 10/10 would recommend. More

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There were no issues with purchasing a vehicle. Dean was our salesperson and he was helpful. After our purchase, only two days later, the engine light came on! This dealership had my vehicle for 3 Dean was our salesperson and he was helpful. After our purchase, only two days later, the engine light came on! This dealership had my vehicle for 3 weeks and did not call me once. Every time I called them (every two days), I got the runaround and a bunch of excuses. I even called the general manager and still, no return phone call. After the third, week I finally went to the dealership, and they told me my car was ready. Ready? And you don't contact me! No calls, no communication, only a bunch of excuses from the general manager and folks in the service shop. Customer service is very important to me. I choose dealerships based on customer service. This was my second time purchasing a vehicle from this place. No issues the first time, but that was some time ago. I will never purchase another vehicle from here again. When I went in to find out what was going on, Tom was very apologetic and I appreciated him assisting me. More

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The salesman was very nice and pleasant but after the sale we found that they lied to us repeatedly. When called out on it the pompas xxx manager Scott said this is how we have always done and I don't un sale we found that they lied to us repeatedly. When called out on it the pompas xxx manager Scott said this is how we have always done and I don't understand why you don't just sign the new papers and get over it. He kept telling my girlfriend that her reasons for being upset at them lying to us weren't justified in his mind and to think of something better and call him. My girlfriend has cerebral palsy and struggles when talking and this is how he treated her. Don't buy from suburban, when we called jeep they even said they were not allowed to do what they did so now we are contacting BBB. More

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Thank you so much for the experience I had I am a very happy and satisfied customer thanks ☺️ again happy and satisfied customer thanks ☺️ again More

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This is the second vehicle I’ve purchased from Suburban CDJR of Ann Arbor. When I changed jobs and my commute went from 2 miles to 25 miles, I needed a vehicle with lower miles. Scott got me into the per CDJR of Ann Arbor. When I changed jobs and my commute went from 2 miles to 25 miles, I needed a vehicle with lower miles. Scott got me into the perfect vehicle that was within my budget. I’m a customer for life! More

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Every one was courteous, and my work was done in a timely manner and every thing was done right the first time ! manner and every thing was done right the first time ! More

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