Scott Haverl

I would NEVER recommend this dealership. I have nothing good to say. I put in a BBB complaint and the dealership has not responded to it either. By far the most disgraceful place. No account I have nothing good to say. I put in a BBB complaint and the dealership has not responded to it either. By far the most disgraceful place. No accountability or responsibility for ruining a car part and neither empathetic or courteous. More

by Mega Verified Customer Verified Customer

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I always get greeted with a smile no matter how busy they are! The service department is run by a team of professionals that I trust to fix any problems that crop up now and then! Thanks Fernando and your te are! The service department is run by a team of professionals that I trust to fix any problems that crop up now and then! Thanks Fernando and your team for your help! More

by RHYDER1948 Verified Customer Verified Customer

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I have consistent fast and friendly service, since I bought my car 2 years ago. bought my car 2 years ago. More

by tegan0 Verified Customer Verified Customer

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Luis was very nice and professional. Everyone in service were very friendly and respectful. They even washed my car. Just a great place to do business with. Everyone in service were very friendly and respectful. They even washed my car. Just a great place to do business with. More

by lynch2300 Verified Customer Verified Customer

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The service team at Napoli motors made the car repair experience better than expected. I was informed all steps of the way from the estimate to receiving the service report. I appreciate the experienced experience better than expected. I was informed all steps of the way from the estimate to receiving the service report. I appreciate the experienced staff and expertise of the mechanic. More

by tvelleca Verified Customer Verified Customer

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Service was standard. However, I was a little blown away that an oil change and tire rotation took over 2 hours! I had an appointment at 9:30 am and didn’t leave until alm However, I was a little blown away that an oil change and tire rotation took over 2 hours! I had an appointment at 9:30 am and didn’t leave until almost 12 pm. I witness an interaction that was very off putting and is making me consider another location and I’ve been coming here since I purchased the car in 2017. A customer came in for an oil change and was told how long it would take, didn’t like it and treated the service associate poorly. He went to complain, to what I can only assume was the manager, and this manager person told the service associate to service the man’s car asap. Meanwhile, it’s 30 minutes past my appointment and my car was still in the queue. What’s the point of appointments if people can come in to get special treatment? More

by Person21 Verified Customer Verified Customer

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Very good in fixing your car did a very good job was very grateful for the work they did on my car thank you grateful for the work they did on my car thank you More

by MWILL919 Verified Customer Verified Customer

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Staff was very attentive and professional. Our needs were met and we were pleased with Napoli. Our needs were met and we were pleased with Napoli. More

by Denise Viglione Verified Customer Verified Customer

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They were awesome. We completed the deal within a couple of hours and I am more than satisfied. We completed the deal within a couple of hours and I am more than satisfied. More

by sydhob28 Verified Customer Verified Customer

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Always been treated very well by all members of the Napoli team. Courtesy, rare traits these days, is prominent there! Napoli team. Courtesy, rare traits these days, is prominent there! More

by embednarz75 Verified Customer Verified Customer

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