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Scott Haverl
Scott Haverl at Napoli Nissan

Scott Haverl | Page 11

General Manager

Napoli Nissan

688 Bridgeport Ave
Milford, CT 06460

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4.2
139 Reviews
4.2

139 Reviews

Write a Review

139 Reviews of Scott Haverl

January 15, 2022

Dealership Rating
Employee Rating

I brought my 2010 Nissan maruno to fix airbag light was charge 155 dollars but fours days later lights came back on. Horrible job More

by Charlie07101979
Customer Service
Quality Of Work
Price
Recommend Dealer
No

Other Employees Tagged: Tim Maxfield, Luis Arboleda , Reuben Burgos, Junior Segui

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Jan 17, 2022

Charlie07101979 responded

Call dealer to see what going on should I bring it back they took my info but wow! No one call back I guess that how they want customers business

December 13, 2021

Dealership Rating
Employee Rating

They have a great staff- friendly and helpful. I will always recommend them to other people More

by Mariarivard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Segui

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Dec 13, 2021

Napoli Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Napoli Nissan. Thank you for helping to spread the word about us. Scott Haverl General Manager

December 11, 2021

Dealership Rating
Employee Rating

I feel like I always receive quality service and great deals. Been buying cars from here for over 15yrs. More

by T_SZERSZEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Valentino , Junior Segui

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Dec 12, 2021

Napoli Nissan responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Napoli Nissan are glad to have you as a customer. Scott Haverl General Manager

December 08, 2021

Dealership Rating
Employee Rating

My family is very pleased with this dealership, we bought a total of 3 cars from them. More

by Kat Sand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Valentino, Tim Maxfield , Reuben Burgos, Junior Segui

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Dec 08, 2021

Napoli Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Nissan. Please don't hesitate to reach out if you need anything else. Scott Haverl General Manager

December 06, 2021

Dealership Rating
Employee Rating

I got very bad experience ever I will never Ever go to Nissan again or tell anyone else More

by THOMASBANGASHME
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ron Valentino, Tim Maxfield , Reuben Burgos

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Dec 23, 2021

Napoli Nissan responded

Thomas, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Dec 09, 2021

Napoli Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

November 26, 2021

Dealership Rating
Employee Rating

Great service, clean waiting area, friendly and courteous staff. Nice surprise getting a clean car back! Highly recommend. More

by PAMELA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Maxfield, Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui

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Nov 28, 2021

Napoli Nissan responded

Thank you for taking the time to leave us this fabulous five-star review. It's great to hear that we were able to help you out, Pamela. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Nissan! We look forward to having you as one of our valued customers for years to come. Scott Haverl General Manager

November 26, 2021

Dealership Rating
Employee Rating

They are always first class. Very attentive to the customers needs! All personnel are extremely friendly and always willing to help More

by KARENART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui, Naz

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Nov 28, 2021

Napoli Nissan responded

Thank you for taking the time to share your fantastic feedback with us. We appreciate the five-star rating, Karen. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

November 25, 2021

Dealership Rating
Employee Rating

Great professionals at Napoli Nissan. Frank Acampora prepared all the paperwork over the phone and computer on Friday. Went on Monday signed all the papers to purchase my vehicle with Scott and was in More

by luigipalma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Acampora

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Nov 28, 2021

Napoli Nissan responded

Congratulations on your new vehicle, Luigi! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! Thank you for this fantastic five-star review. We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future! Scott Haverl General Manager

November 20, 2021

Dealership Rating
Employee Rating

Had a minivan that broke down so I purchased another large vehicle with 3rd row seating because I needed it for my business and my family of 6. The vehicle I purchased needed a new engine after 2 days. More

by rebekah_a
Customer Service
Friendliness
Price
Recommend Dealer
No
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Dec 07, 2021

Napoli Nissan responded

Rebekah, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Dec 22, 2021

rebekah_a responded

Thanks but as I suspected would happen, nobody has reached out. Communication is not something your employees have been good at since making the sale. Last person I spoke to told me my car would probably be done before the end of the month. That was in November.

Nov 25, 2021

Napoli Nissan responded

Rebekah, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Scott Haverl General Manager 203-877-5141 scotth@napolimotors.com

Nov 25, 2021

rebekah_a responded

You can contact me via email rebekah_a@aol.com or by phone 857-272-1376.

November 08, 2021

Dealership Rating
Employee Rating

Fast and friendly service. Very accommodating. I really like the appointment reminder. Definitely recommendable to other people. More

by ROBLUZ28199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Maxfield, Luis Arboleda , Reuben Burgos, Marissa Kleiner, Junior Segui

Report | Print
Nov 09, 2021

Napoli Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Haverl General Manager

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