Kenny was super kind and helpful!
He didn’t push at all and helped us get the best deal possible!
He didn’t push at all and helped us get the best deal possible!
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by OLIVESDAD13
Verified Customer
Verified Customer
Nov 14, 2024 -
Quality Chevrolet responded
Thank you for your kind words! I'm thrilled to hear that you had a great experience with Kenny at Quality Chevrolet Escondido. Our team is dedicated to providing help without pressure, and I'm glad you felt supported in finding the best deal. I hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very nice people friendly we got it and out.
No problem got done early. Thank you for your service.
No problem got done early. Thank you for your service.
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by mattyhayes11685
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Quality Chevrolet responded
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with us at Quality Chevrolet Escondido. Our team is dedicated to providing prompt and friendly service, and it's wonderful to know that we met your expectations. I appreciate your feedback and look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great service everything was very clean and professional.
My truck was in and out very quickly.
My truck was in and out very quickly.
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by packfan04xx
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
Quality Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Quality Chevrolet Escondido. It's fantastic that our team provided you with clean and professional service, and that your truck was taken care of quickly. We look forward to seeing you again!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Always helpful and courteous.
Usually correct in estimated time for service. Trust of those working on my car is very important. Thank you.
Usually correct in estimated time for service. Trust of those working on my car is very important. Thank you.
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by Joan Neumann
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2024 -
Quality Chevrolet responded
Thank you for your kind words! We’re glad to hear that you find our team at Quality Chevrolet Escondido helpful and courteous. Building trust is important to us, and we appreciate your recognition of our estimated service times. We look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I waited nearly 3 hours for a simple oil change.
My appointment was at 9am, I arrived at 8:45. My truck was ready till almost 12. Also, the service staff member said my brakes need to be done but t
My appointment was at 9am, I arrived at 8:45. My truck was ready till almost 12. Also, the service staff member said my brakes need to be done but the mechanic checked all my brakes as excellent on the paperwork, so which is it? Do I get bad service because I have a lifetime service agreement and don’t pay??
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by adstallard
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Quincey
Nov 12, 2024 -
Quality Chevrolet responded
Thank you for sharing your experience with us. We understand how frustrating a long wait can be, especially for a service as straightforward as an oil change. We also appreciate your concerns regarding the brake evaluation. Quality Chevrolet Escondido strives to provide our customers with accurate and timely service, regardless of service agreements. I invite you to reach out to me directly so we can clarify your brake status and ensure you receive the service you deserve. Your feedback is valuable, and we want to address your concerns.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great Customer Service, friendly and I like that they
give you the option to shuttle somewhere nearby or hang in their waiting area. There is free wifi and coffee/water. They also have a vending machine!
give you the option to shuttle somewhere nearby or hang in their waiting area. There is free wifi and coffee/water. They also have a vending machine! Nice seating and tables.
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by ummluvlife
Verified Customer
Verified Customer
Service Price Transparency
Nov 12, 2024 -
Quality Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you appreciated the customer service and our amenities at Quality Chevrolet Escondido. It's great to know that you enjoyed the shuttle service and found our waiting area comfortable. We strive to create a pleasant experience for all our customers and your feedback truly motivates us. We look forward to seeing you again!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Bill , the service writer is great at his job and is very
thorough with communication and his customer service would recommend him to anyone
thorough with communication and his customer service would recommend him to anyone
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by RANDY72
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bill Smigiel
Nov 08, 2024 -
Quality Chevrolet responded
Thank you, Randy, for your wonderful feedback! We're thrilled to hear that our service writer provided great communication and customer service during your visit at Quality Chevrolet Escondido. We appreciate your recommendation and look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Respectful, helpful people as soon as you walk in the
door. Sincerely appreciate the kind direction and help.
door. Sincerely appreciate the kind direction and help.
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by IMJAYDEE
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
Quality Chevrolet responded
Thank you for your wonderful review! We’re thrilled to hear that you found our team at Quality Chevrolet Escondido to be respectful and helpful right from the start. Your appreciation means a lot to us. We look forward to serving you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
System for online booking is the worst that exist.
I will say, however Josh at the dealership has been great and made it easy drop off and book no thanks to the GM online booking system.
I will say, however Josh at the dealership has been great and made it easy drop off and book no thanks to the GM online booking system.
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by briann1632
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh
Nov 05, 2024 -
Quality Chevrolet responded
Thank you for your feedback! We're glad to hear that Josh provided you with excellent service during your visit to Quality Chevrolet Escondido. We appreciate your comments regarding the online booking system, and we'll take your insights into consideration as we strive to improve our processes. If you have any further concerns or suggestions, please feel free to reach out to us. We hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
The service department was great.
But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy anot
But Chevrolet gets an F grade for no longer producing pathetic in stereo controller module for my 2018 Volt. Shame on Chevrolet. I’ll never buy another Chevrolet. Never.
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by baytek2010
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Quality Chevrolet responded
Thank you for taking the time to share your experience. We're glad to hear that you found our service department at Quality Chevrolet Escondido to be great. We understand your concerns regarding the stereo controller module for your Volt. We encourage you to reach out to us directly if you'd like to discuss this matter further. Your satisfaction is important to us, and we value your input.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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