Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 35

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
432 Reviews
4.5

432 Reviews

Write a Review

432 Reviews of Scott Holtz

January 18, 2024

Dealership Rating
Employee Rating

Why did it take 2 and a half hours for an oil change. There should be a special bay for this type of service. More

by moondanz95
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: R. Hernandez

Jan 19, 2024

Quality Chevrolet responded

I appreciate this feedback about your experience with us. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 17, 2024

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Great service. Great clean environment. So happy with my car and would go back again More

by LEWISTHEFOURTH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 21, 2024

Quality Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 16, 2024

Dealership Rating
Employee Rating

THEY GOT ME IN EARLY. THE SERVICE ADVISOR WAS GREAT!!! SHE KEPT INFORMED SLL THE WAY THRU THE SERVICE. More

by msklm1944
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 21, 2024

Quality Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 14, 2024

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Pricing was excessive and communication or lack there of with the service representative was very poor. More

by al.marlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 16, 2024

Quality Chevrolet responded

Thank you for sharing your thoughts and feedback with us, Al. I strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 14, 2024

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Excellent work done on my vehicle. Bill my service writer was amazing as always. I’m very pleased with the customer service and outstanding qualified and professional team. Thanks agai More

by PANDPCARS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Tom Martin , Bill service writer, Jason Laymon mechanic and the mechanic that worked on my vehicle

Jan 16, 2024

Quality Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bill was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

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Every staff member I have ever dealt with here is wonderful, knowledgeable and ready to help. More

by SHARPIMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Bernal , I don't remember any names on the list provided

Jan 12, 2024

Quality Chevrolet responded

Thank you for taking the time to write about your experience with us! At Quality Chevrolet Escondido, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 11, 2024

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Employee Rating

Do not recommend this dealership. No customer service. Both of our new vehicles have had major issues and they refuse to help. I can’t even rate it one star!! More

by cathydroldan
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Lewis Singleterry

Jan 12, 2024

Quality Chevrolet responded

Cathy, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 08, 2024

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They were very helpful and curtious. The wait time and waiting was very good as usual. More

by gary4toothnail
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2024

Quality Chevrolet responded

Gary, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 07, 2024

Dealership Rating
Employee Rating

I went in for a concern about my brakes and a noise I was hearing from my front left driver side. They listened to my concerns and Juan, got right on it! And kept me informed through the whole process. More

by ANGIE4175
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaun,helped me out.

Jan 09, 2024

Quality Chevrolet responded

Thanks for the kudos, Angie. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 06, 2024

Dealership Rating
Employee Rating

My entire experience was professional and accommodating from start to finish. Kathleen, the Service Advisor was very informative and extremely considerate and while also making my necessary repair in a tim More

by mediawonderland
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Tom Martin , Fernando Fierro and Kathleen, Service Advisor

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