Dealership Experience
11 yrs, 2 mos
Industry Experience
11 yrs, 2 mos
Specialties & Trainings
GM Certified Service Consultant
650 Reviews
Write a Review650 Reviews of Scott Kelley
February 11, 2026
Have to follow up behind them, sometimes they for get to do checks when getting my oil changed. They don’t want to hassle with the very warranty I bought off them because it takes work. They praise the warr do checks when getting my oil changed. They don’t want to hassle with the very warranty I bought off them because it takes work. They praise the warranty when they’re selling you the vehicle but avoid using it because the warranty company is a pain apparently. Some of them in service department are very nice but nice doesn’t get the job done. April is gonna have to start buckling down on this dealership again because they are gonna cost her business if they don’t quit jerking customers around. More
Other Employees Tagged: Steve Ernstes , Mora 1 Russ4 Neil4
February 06, 2026
Service advisor was great and service was performed adequately. Two hours for an oil change with an appointment is way too long. Other customers in the waiting room were also complaining. Whoever insti adequately. Two hours for an oil change with an appointment is way too long. Other customers in the waiting room were also complaining. Whoever instituted the new job assignment procedure should be fired More
February 04, 2026
The personnel were professional on time and courteous. Everything was to my expectations. The dealership was clean and well maintained Everything was to my expectations. The dealership was clean and well maintained More
Other Employees Tagged: Bill Copas
February 03, 2026
Very friendly and courteous, went right in at appointment time. Waiting room was very comfortable, paper, water snacks. time. Waiting room was very comfortable, paper, water snacks. More
Other Employees Tagged: Bill Copas
January 30, 2026
A wonderful staff that sold my wife and myself a beautiful like new 2022 Hyundai Kona they don’t use any sort of pressure tactics or anything that makes the buyer uncomfortable and give everyone a v beautiful like new 2022 Hyundai Kona they don’t use any sort of pressure tactics or anything that makes the buyer uncomfortable and give everyone a very good deal when they come in also the optional warranties and maintenance plans are phenomenal and pay for themselves we definitely will be back in the future for our next vehicle! More
Other Employees Tagged: Jeremy Othouse, Bob Ernstes, Bill Copas , Lester Parish
January 30, 2026
Very friendly and helpful staff. The waiting room was very comfortable, clean and full of snacks! Great experience! The waiting room was very comfortable, clean and full of snacks! Great experience! More
Other Employees Tagged: Bill Copas
January 27, 2026
Everything is just fine with what was Done. . However I was shocked about the Veterans discount. I was told it was 10%.. I was told the repair was $6500. I expected a $650 discount.. I was not . However I was shocked about the Veterans discount. I was told it was 10%.. I was told the repair was $6500. I expected a $650 discount.. I was not told it capped at $150.00.. I was shocked... More
January 27, 2026
Always attentive and explain everything that needs to be explained. Very nice and helpful staff. explained. Very nice and helpful staff. More
Other Employees Tagged: Bill Copas
January 24, 2026
I was met promptly and courteously, they were able to get my vehicle diagnosed quickly and repaired within a few hours. The service writer made arrangement for an Uber and a rental car. I am thankful they we my vehicle diagnosed quickly and repaired within a few hours. The service writer made arrangement for an Uber and a rental car. I am thankful they were able to get mu vehicle repaired quickly and properly, HOWEVER, the repair was completed in right at 3 hours and the labor charge was $1,197. That is almost $400 per hour. I'm fairly sure that is what their labor book tells them the job will take, but a $1,500 bill for a thermostat replacement and system flush sent my head spinning. More
Other Employees Tagged: Bill Copas

