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Scott Kelley
Scott Kelley at Eagle Buick GMC, Inc.

Scott Kelley | Page 65

Service Consultant

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

Contact Me
4.9
690 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

Specialties & Trainings

GM Certified Service Consultant

4.9

690 Reviews

Write a Review

690 Reviews of Scott Kelley

July 23, 2022

Dealership Rating
Employee Rating

Brought my truck in for a bad gas leak and an oil change Along with a slow leak in a tire. They fixed the tire and did the oil change first. I sat there for 3 hours before I finally asked. Was told they had More

by Vsanter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Aug 01, 2022

Eagle Buick GMC, Inc. responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. Please accept our apology for the wait time at your recent service. We know your time is valuable and would never keep you intentionally. Sincerely, The Eagle Buick-GMC Team

July 23, 2022

Dealership Rating
Employee Rating

Horrible. ... Waste of time.... Sat at this dealership for service several times for 3-5 hours each time and nothing is complete. More

by Sherri
Customer Service
Quality Of Work
Recommend Dealer
No
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Jul 25, 2022

Eagle Buick GMC, Inc. responded

Sherri, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Eagle Buick-GMC Inc does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Eagle Buick-GMC Team

July 15, 2022

Dealership Rating
Employee Rating

We had the BEST experience than any other dealership that we ever went to, AWESOME!!!!! More

by rigatoni5962
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Patrick (JP), JP Patrick, Linda Storman, Terry Elsworth, Jeremy Othouse

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Jul 18, 2022

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

July 11, 2022

Dealership Rating
Employee Rating

Very nice employees. Completed my vehicle services in a timely manner. Very pleased with our visit More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Mendes

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Jul 14, 2022

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

July 08, 2022

Dealership Rating
Employee Rating

Made my service appointment on. Arrived 10 minutes early. Took my Buick right in and was finished 5 minutes after my appointment time and i received a veteran discount👌🇺🇸 that's More

by callisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 11, 2022

Eagle Buick GMC, Inc. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Eagle Buick-GMC Team

July 08, 2022

Dealership Rating
Employee Rating

Staff was helpful, technicians properly diagnosed the problem, and the repair happened to he covered under warranty More

by prevost.mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 11, 2022

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

July 06, 2022

Dealership Rating
Employee Rating

I have dealt with Brooksville for several months over truck not starting issue. Argued with them about a bad battery. Got nowhere. Went to you soon is diagnostic was Ron replace the battery, truck runs g More

by bh3618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jul 08, 2022

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

July 06, 2022

Dealership Rating
Employee Rating

I like dealing with Scott . always on top of everything thank you for every thing More

by g.geer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 08, 2022

Eagle Buick GMC, Inc. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Eagle Buick-GMC Team

June 27, 2022

Dealership Rating
Employee Rating

Everyone at Eagle are very helpful. ..Scott Kelly in the service center is awesome. I'll be back. . More

by jochroa44@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 29, 2022

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Scott was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Eagle Buick-GMC Team

June 27, 2022

Dealership Rating
Employee Rating

Everyone was helpful and professional, they answered all of my questions, Scott Kelly made sure everything was done and explained every step of the way to me about what was done to my truck. THANK YOU More

by acehi694u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Mendes

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Jun 29, 2022

Eagle Buick GMC, Inc. responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicles off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

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