Scott Kelley | Page 65

The employees are very nice, however, overall I am disappointed with GMC. I purchased a vehicle for around $47,000 and part of the sales pitch to me was because the vehicle is only 3 years old it was disappointed with GMC. I purchased a vehicle for around $47,000 and part of the sales pitch to me was because the vehicle is only 3 years old it was still considered "new" which was their reason for not budging on the price. My issue is that the vehicles wheels have delamination which I brought to the attention of the sales person at the time of purchase. Nick repeatedly told me it was in the works. After about a month, I was told that the claim was denied by GMC, so they were trying a different avenue. It is going on 4 months now and I have yet to receive any news regarding replacing the wheels. I am VERY unhappy that I have invested this large amount of money and have not received any notification on where we are with this issue or that if they were even going to take care of this problem. I'm happy with the vehicle itself, but every time I go to get into my "new " vehicle I have to see this reminder. Bottom line is on a $47,000 investment, what is $700 worth of wheels to a large company like GMC? Don't you want a completely satisfied customer that would refer all their friends and family to them for future purchases? I would appreciate some assistance on this issue. More

by michaelw3686 Verified Customer Verified Customer

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Work done right and fast I’m satisfied with the dealerships service department! Good job. dealerships service department! Good job. More

by Rk2814mk Verified Customer Verified Customer

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Quick accurate complete service. Very polite and courteous. Completed service in stated time and at quoted price. Very polite and courteous. Completed service in stated time and at quoted price. More

by Darrainville Verified Customer Verified Customer

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Quick fast efficient and good coffee with current paper. . I had zero issues checking in and nice relaxing chairs . I had zero issues checking in and nice relaxing chairs More

by Dennis Verified Customer Verified Customer

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They are always very quick and efficient to take care of any issues that I may seem to have. Thank you to all the great Eagle Service Team. any issues that I may seem to have. Thank you to all the great Eagle Service Team. More

by LindaS Verified Customer Verified Customer

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We had whole ac system redone on my girlfriends 2005 350z they did a awesome job she says it blows ice cubes we where pleased with service and price this is only place we recommended when someone we know nee they did a awesome job she says it blows ice cubes we where pleased with service and price this is only place we recommended when someone we know needs work done to there vehicles More

by Tovar764 Verified Customer Verified Customer

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Have had good service experiences at Eagle Buick! Regular auto maintenance has been very good. Had nagging problem that was resolved in 2021. This appointment fell through the “online cracks,” so Regular auto maintenance has been very good. Had nagging problem that was resolved in 2021. This appointment fell through the “online cracks,” so I called the night before and Scott was able to get me in as originally planned, More

by Rosegolfer Verified Customer Verified Customer

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Can't fathom why I had to wait 3 months to have my repair done done More

by debramccabe3189 Verified Customer Verified Customer

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The service writer was very friendly and knowledgeable. The work was done efficiently and quickly. The work was done efficiently and quickly. More

by Angela.crabtree Verified Customer Verified Customer

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I deal with Scott each time I need anything. I never been disappointed with the service and Scott is a pleasure to work with. He does whatever is possible to accommodate my requests for service I never been disappointed with the service and Scott is a pleasure to work with. He does whatever is possible to accommodate my requests for service. Thank you Scott and Eagle Buick. More

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