Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly | Page 12

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.5
286 Reviews
4.5

286 Reviews

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286 Reviews of Scott Kelly

April 19, 2025

Dealership Rating
Employee Rating

Scott was very awesome getting me in to repair my flat tire. He had two in stock and got me in first thing next morning and found my tire maintenance agreement with GM. Only took a short time to get the n More

by pamharter54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mickey

Apr 20, 2025

Palm Chevrolet responded

Thank you, for your wonderful review! We are thrilled to hear that Scott was able to assist you promptly with your flat tire and that you found our team, including Mickey, helpful and friendly. At Palm Chevrolet, we strive to provide excellent service to all our customers. We appreciate your kind words and hope to see you again soon! Safe travels in your Traverse! Sincerely, Wayne Bogle Parts and Service Director

April 19, 2025

Dealership Rating
Employee Rating

I like the way that Palm Chevrolet called me back and set me up for appointment took care of my vehicle and called me when it was ready. I will come back again if I need palm Chevrolet. More

by PERNELL_ROBERTS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with Palm Chevrolet and appreciated our follow-up and service. We look forward to seeing you again in the future! Sincerely, Wayne Bogle Parts and Service Director

April 17, 2025

Dealership Rating
Employee Rating

Kevin in sales and Scott in service are super helpful and attentive. I highly recommend. More

by EMERY1229
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Olson

Apr 18, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that both Kevin from sales and Scott from service provided you with exceptional assistance at Palm Chevrolet. Your recommendation means a lot to us. We look forward to serving you again in the future! Best, The Palm Chevrolet Team

March 31, 2025

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Employee Rating

In the last 50 years since I have been purchasing vehicles, & that has been over 25 new vehicles, this has been the best experience I have ever had. Jared, Jason & Mike were superb in not only infor More

by cajrbkr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Sanabria, Jared Lindsey

Apr 01, 2025

Palm Chevrolet responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Jared, Jason, and Mike—our team is dedicated to providing a family-like experience at Palm Chevrolet. It's fantastic to hear that we could assist you with all aspects of your vehicle purchase, from financing to understanding the electronics. We’re honored to be your choice after so many years of vehicle purchases. Please feel free to share your experience with others, and we look forward to welcoming you back to Palm Chevrolet in the future! Best, The Palm Chevrolet Team

March 30, 2025

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Employee Rating

Customer Service is not important to management as they say and they will do the bear necessities to skate by. More

by cajuncowboyla87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 01, 2025

Palm Chevrolet responded

Thank you for your feedback. We understand your experience with customer service at Palm Chevrolet was not satisfactory. We encourage you to reach out to us directly so we can address your concerns and work towards a solution. Your satisfaction is important to us. Best, The Palm Chevrolet Team

March 29, 2025

Dealership Rating
Employee Rating

My car was spotless when I brought it in, I picked it up the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time More

by RD.DILLON56
Recommend Dealer
No

Other Employees Tagged: Scott Kelly

Mar 31, 2025

Palm Chevrolet responded

Thank you for your feedback. I understand your frustration about the condition of your car when you picked it up from Palm Chevrolet. It's certainly disappointing to have it returned in that state, especially since this has happened before. I am committed to maintaining high standards and will take your concerns seriously. Please feel free to reach out to me directly so we can address this matter and ensure a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

March 26, 2025

Dealership Rating
Employee Rating

Technician Scott Kelly always insure that my vehicle is up to date (with repairs) and is ready for pick up in a reasonable time. His demeanor is forthright, but with a reassuring calmness about him. I’m gl More

by STACYDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Palm Chevrolet responded

Thank you for your feedback, Stacy! We're pleased to hear that Scott has provided you with exceptional service at Palm Chevrolet. His dedication to keeping your vehicle up to date and his calm demeanor truly make a difference. If you have any further needs, please don’t hesitate to reach out to us. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

March 22, 2025

Dealership Rating
Employee Rating

Scott was so nice! But the oil simple oil change took over 2 hours which seems ridiculous More

by WENDYJWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 22, 2025

Dealership Rating
Employee Rating

Palm Chevrolet has been a proven dealership to me over the years. They are professional and do good wirk More

by AL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

The service dept doesn't come outside to meet you when you get there. They couldn't help me when they left a screen on my dashboard that I wanted to change, They wanted me to drive 20 miles back to Palm, More

by fergusonmaui
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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