Scott was very awesome getting me in to repair my flat
tire. He had two in stock and got me in first thing next morning and found my tire maintenance agreement with GM. Only took a short time to get the n
tire. He had two in stock and got me in first thing next morning and found my tire maintenance agreement with GM. Only took a short time to get the news tires put on my Traverse. Also Mickey who answered my message was soooo very nice and friendly and very helpful with my situation. Thank you all very much.
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by pamharter54
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mickey
Apr 20, 2025 -
Palm Chevrolet responded
Thank you, for your wonderful review! We are thrilled to hear that Scott was able to assist you promptly with your flat tire and that you found our team, including Mickey, helpful and friendly. At Palm Chevrolet, we strive to provide excellent service to all our customers. We appreciate your kind words and hope to see you again soon! Safe travels in your Traverse!
Sincerely,
Wayne Bogle
Parts and Service Director
I like the way that Palm Chevrolet called me back and set
me up for appointment took care of my vehicle and called me when it was ready. I will come back again if I need palm Chevrolet.
me up for appointment took care of my vehicle and called me when it was ready. I will come back again if I need palm Chevrolet.
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by PERNELL_ROBERTS50
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2025 -
Palm Chevrolet responded
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with Palm Chevrolet and appreciated our follow-up and service. We look forward to seeing you again in the future!
Sincerely,
Wayne Bogle
Parts and Service Director
Kevin in sales and Scott in service are super helpful and
attentive. I highly recommend.
attentive. I highly recommend.
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by EMERY1229
Verified Customer
Verified Customer
Apr 18, 2025 -
Palm Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that both Kevin from sales and Scott from service provided you with exceptional assistance at Palm Chevrolet. Your recommendation means a lot to us. We look forward to serving you again in the future!
Best,
The Palm Chevrolet Team
In the last 50 years since I have been purchasing
vehicles, & that has been over 25 new vehicles, this has been the best experience I have ever had. Jared, Jason & Mike were superb in not only infor
vehicles, & that has been over 25 new vehicles, this has been the best experience I have ever had. Jared, Jason & Mike were superb in not only information, but the financing, the explanation of all the electronics and management, I do not have the words to express how grateful we were to have these people on our team finally. They all treated us like we were family and not just a number trying to get their quota for the end of the month. If I could reach out and tell everyone who is about ready to trade, or purchase a new or used vehicle, I would tell them to go straight to Palm Chevrolet and forget about going any where else.
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by cajrbkr
Verified Customer
Verified Customer
Apr 01, 2025 -
Palm Chevrolet responded
Thank you so much for your wonderful review! We truly appreciate your kind words about Jared, Jason, and Mike—our team is dedicated to providing a family-like experience at Palm Chevrolet. It's fantastic to hear that we could assist you with all aspects of your vehicle purchase, from financing to understanding the electronics. We’re honored to be your choice after so many years of vehicle purchases. Please feel free to share your experience with others, and we look forward to welcoming you back to Palm Chevrolet in the future!
Best,
The Palm Chevrolet Team
Customer Service is not important to management as they
say and they will do the bear necessities to skate by.
say and they will do the bear necessities to skate by.
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by cajuncowboyla87
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2025 -
Palm Chevrolet responded
Thank you for your feedback. We understand your experience with customer service at Palm Chevrolet was not satisfactory. We encourage you to reach out to us directly so we can address your concerns and work towards a solution. Your satisfaction is important to us.
Best,
The Palm Chevrolet Team
My car was spotless when I brought it in, I picked it up
the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time
the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time this happened.
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by RD.DILLON56
Verified Customer
Verified Customer
Other Employees Tagged:
Scott Kelly
Mar 31, 2025 -
Palm Chevrolet responded
Thank you for your feedback. I understand your frustration about the condition of your car when you picked it up from Palm Chevrolet. It's certainly disappointing to have it returned in that state, especially since this has happened before. I am committed to maintaining high standards and will take your concerns seriously. Please feel free to reach out to me directly so we can address this matter and ensure a better experience in the future.
Sincerely,
Wayne Bogle
Parts and Service Director
Technician Scott Kelly always insure that my vehicle is
up to date (with repairs) and is ready for pick up in a reasonable time. His demeanor is forthright, but with a reassuring calmness about him. I’m gl
up to date (with repairs) and is ready for pick up in a reasonable time. His demeanor is forthright, but with a reassuring calmness about him. I’m glad he’s my service technician.
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by STACYDI
Verified Customer
Verified Customer
Service Price Transparency
Mar 27, 2025 -
Palm Chevrolet responded
Thank you for your feedback, Stacy! We're pleased to hear that Scott has provided you with exceptional service at Palm Chevrolet. His dedication to keeping your vehicle up to date and his calm demeanor truly make a difference. If you have any further needs, please don’t hesitate to reach out to us. We look forward to serving you again!
Sincerely,
Wayne Bogle
Parts and Service Director
Scott was so nice!
But the oil simple oil change took over 2 hours which seems ridiculous
But the oil simple oil change took over 2 hours which seems ridiculous
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by WENDYJWOOD
Verified Customer
Verified Customer
Service Price Transparency
Palm Chevrolet has been a proven dealership to me over
the years. They are professional and do good wirk
the years. They are professional and do good wirk
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by AL33
Verified Customer
Verified Customer
Service Price Transparency
The service dept doesn't come outside to meet you when
you get there. They couldn't help me when they left a screen on my dashboard that I wanted to change, They wanted me to drive 20 miles back to Palm,
you get there. They couldn't help me when they left a screen on my dashboard that I wanted to change, They wanted me to drive 20 miles back to Palm, Pep Boys fixed it in one minute.I won't be coming back for service. Tom Ferguson
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by fergusonmaui
Verified Customer
Verified Customer
Service Price Transparency