Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly | Page 15

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
307 Reviews
4.6

307 Reviews

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307 Reviews of Scott Kelly

March 22, 2025

Dealership Rating
Employee Rating

Palm Chevrolet has been a proven dealership to me over the years. They are professional and do good wirk More

by AL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

The service dept doesn't come outside to meet you when you get there. They couldn't help me when they left a screen on my dashboard that I wanted to change, They wanted me to drive 20 miles back to Palm, More

by fergusonmaui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 19, 2025

Dealership Rating
Employee Rating

My experience was very professional the guys that took care of me are very professional very courtesy and I appreciate the respect that they show me and the way they took care of my vehicle thank you guys More

by MOJOCAJON.PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Mills

Mar 19, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about the professionalism and courtesy of our team at Palm Chevrolet. It's great to hear that you felt respected and well taken care of during your visit. We look forward to seeing you again! Best, The Palm Chevrolet Team

March 14, 2025

Dealership Rating
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Very helpful and friendly staff. Process is very easy and they take care of you in a quickly manner. Definitely recommend Palm Chevrolet. More

by ecguzman70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sue

Mar 14, 2025

Palm Chevrolet responded

Thank you for your wonderful feedback! We’re thrilled to hear that our staff at Palm Chevrolet provided you with helpful and friendly service and that you found the process easy and efficient. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 07, 2025

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Employee Rating

Lindsay King was our salesperson. I hope to work with her again when we're looking for a new car for my wife. More

by Ferguson8380
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lindsay King

Mar 08, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Lindsay provided you with great service at Palm Chevrolet. We look forward to assisting you again when it's time to find a new car for your wife. Don't hesitate to reach out to us anytime—your satisfaction is our priority! Best, The Palm Chevrolet Team

March 03, 2025

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Employee Rating

Bought my 2016 Impala here at Palm Chevrolet a couple years back. It has served me well, and I do love it. Palm has taken good care servicing it since. They are very helpful advising me as a widow woman More

by COCOAANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franchesca Soto , Jeremy Grey

Mar 03, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your 2016 Impala has served you well and that you’ve had great experiences with our service team at Palm Chevrolet. We strive to ensure all our customers feel confident in their vehicle maintenance, and it’s rewarding to know we could assist you. We truly appreciate your recommendation to friends and neighbors, and we look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 03, 2025

Dealership Rating
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Service center is lacking in friendliness, communucation, detail and follow through. Extremely disappointed in going more than 24 hours without a car nor loaner car. When having my accura in for any type o More

by biliz63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 05, 2025

Palm Chevrolet responded

Thank you for your feedback. I understand how important friendly service, clear communication, and follow-through are, especially when your vehicle is in our care at Palm Chevrolet. We appreciate you sharing your concerns regarding the lack of a loaner car and your overall experience. Please feel free to contact us directly so we can address this matter. Your satisfaction is our priority, and we hope to better serve you next time. Sincerely, Wayne Bogle Parts and Service Director

February 28, 2025

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Employee Rating

Jon our service advisor was rude, and showed a complete lack of integrity through the entire process. More

by BRADUMLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan in service Zero Stars

Mar 03, 2025

Palm Chevrolet responded

Thank you for your feedback. I appreciate you bringing your experience to my attention. It’s important for us at Palm Chevrolet to maintain high standards of service, and we take your concerns seriously. Please feel free to reach out to me directly so I can address this issue further. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

February 24, 2025

Dealership Rating
Employee Rating

I was expecting to have a two hour wait. To my surprise I only had time for one cup of coffee. Scott surprised me when he said my car was ready! I am so grateful Scott Kelly is my advisor More

by HAYLOSTACHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Palm Chevrolet exceeded your expectations. It's fantastic to know that Scott was able to get your car ready quickly and provide you with great service. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

February 23, 2025

Dealership Rating
Employee Rating

Palm Chevrolet in Ocala has a great service department. They get the work done quickly and have a great waiting area with coffee or tea available. They process your warranty package for you. The best Servi More

by KANDMGARRIGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Palm Chevrolet responded

Thank you for your fantastic review! We appreciate your kind words about Palm Chevrolet's service department. We're thrilled to hear you enjoyed our quick service and comfortable waiting area. It's our pleasure to assist with warranty packages, ensuring a smooth experience for our customers. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

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