Scott Lundeen
Scott Lundeen at Capital Toyota, Inc.
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Scott Lundeen | Page 4

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.8
91 Reviews
4.8

91 Reviews

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91 Reviews of Scott Lundeen

December 19, 2022

Dealership Rating
Employee Rating

Top notch I have been going to this dealership for many years! They do everything they can to make sure they do a good job and keep you comfortable, More

by Tentdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2022

Capital Toyota, Inc. responded

We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

November 03, 2022

Dealership Rating
Employee Rating

The staff were very virtuous and did a great job at meeting the needs of my visit ,they left my truck in clean and excellent service,will definitely be back,Thank All of You More

by Vbullock67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2022

Capital Toyota, Inc. responded

Thank you for taking the time to leave such a great review!

Nov 09, 2022

Vbullock67 responded

Vbullock67@gmail.com

Nov 09, 2022

Vbullock67 responded

Great service friendly and attentive

November 01, 2022

Dealership Rating
Employee Rating

Very good very good very good except for this survey which is totally too cumbersome….. I’d be surprised if even 25% of your customers follow through…. I love this dealership but I’ll never do another s More

by Rwhartonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2022

Capital Toyota, Inc. responded

Thank you for taking the time to leave a great review and we truly do appreciate the feedback!

November 01, 2022

Dealership Rating
Employee Rating

Excellent service…. On time… professional and thorough….. Once again (why 15 words??)…..excellent service today More

by Rwhartonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Sandy Leamon

Nov 09, 2022

Capital Toyota, Inc. responded

Thank you for the great review and we appreciate your feedback on the form requirements

September 26, 2022

Dealership Rating
Employee Rating

Capital Toyota is the only dealer I use for repairs in Chattanooga area. I am always pleased with their excellent service. More

by hughbull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 26, 2022

Capital Toyota, Inc. responded

Thank you for the great 5-star review!

September 07, 2022

Dealership Rating
Employee Rating

They quoted me one price and then when picked car up was a higher bill. Used scare tactics to try and get 900 more dollars from me l live in Florida and my granddaughter who lives there I was helping out a More

by Mobilcater
Customer Service
Friendliness
Price
Recommend Dealer
No

August 29, 2022

Dealership Rating
Employee Rating

Didn’t take long at all and covered all areas of my car very oleased More

by Navymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Cordell

Sep 02, 2022

Capital Toyota, Inc. responded

Thank you for the 5-star review!

August 23, 2022

Dealership Rating
Employee Rating

As always they were courteous and helpful and friendly. I feel like they are honest. More

by Linda.pfit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2022

Linda.pfit responded

Thank you for having my best interest at heart and for making every visit pleasant.

August 23, 2022

Dealership Rating
Employee Rating

Always great service! Richard is the Best! Although everyone is super nice! Worth the drive from Dalton! More

by S Jamison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 02, 2022

Capital Toyota, Inc. responded

Thank you for the great review as well as the effort you put into coming to see us!

Sep 02, 2022

S Jamison responded

Great Service! Service SELLS 😊

August 22, 2022

Dealership Rating
Employee Rating

Always do a good job on my 202i Camry on time with appointment and knowledgeable every time More

by Jdh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Wilson, Richard Levi, Chris Smith, Sandy Leamon, Scot Carter , Jack Antinore, Faith Ann Conrady

Aug 22, 2022

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

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