Scott Lundeen | Page 3

Capital Toyota, Inc. responded

We're delighted to hear that you love Toyota and that you've had such good, friendly service at Capital Toyota! 🌟 Your recommendation means a lot to us, and we appreciate your kind words. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Toyota and for choosing Capital Toyota. We look forward to continuing to provide you with top-notch service and support. Have a wonderful day!

Capital Toyota, Inc. responded

Thank you for taking the time to provide your feedback. We're pleased to hear that you found our staff pleasant and courteous. It's important to us that our customers have a positive experience during their visits. We also appreciate your feedback regarding the cost of service. We understand that pricing can be a concern, and we continually strive to offer competitive and transparent pricing. We're glad to know that the service was explained in detail, including providing you with a hard copy. Clarity and transparency in service are important to us, and we will continue to work on ensuring our customers receive the information they need. If you have any further questions or concerns or would like to discuss your experience in more detail, please don't hesitate to reach out. We're here to serve you and address your needs. Thank you for choosing Capital Toyota, and we look forward to assisting you with all your automotive needs.

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! 🚗🌟 We're delighted to hear that you were able to schedule your appointment easily and that our team provided you with a friendly and pleasant experience. At Capital Toyota, we strive to make every step of the process as convenient and enjoyable as possible. Your satisfaction is our priority, and we're thrilled that you were happy with the service you received. If you ever need anything else or have more feedback to share, don't hesitate to reach out. We're here to assist you in any way we can. Safe travels, and we look forward to serving you again in the future! 🚙😊

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback about your recent visit to Capital Toyota. We're pleased to hear that you experienced fast and friendly service during your general maintenance appointment. Your time is valuable, and we're committed to providing efficient and quality service to all our customers. We apologize for any oversight regarding the update on your wipers. We strive to communicate clearly and ensure that all aspects of your vehicle's maintenance are addressed. Your feedback is invaluable in helping us improve our processes, and we'll use this opportunity to refine our communication with our customers. If you have any concerns or would like to follow up on your wipers or any other aspect of your visit, please don't hesitate to reach out to us. We're here to assist you and ensure your complete satisfaction. Thank you for choosing Capital Toyota for your automotive needs. We appreciate your business and look forward to serving you again in the future.

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your positive experience at Capital Toyota! We're absolutely thrilled to hear that you found our dealership wonderful and our staff friendly and efficient. We strive to provide top-notch service to all our valued customers, and your feedback reaffirms the hard work we put in every day. It's fantastic to know that you noticed our commitment to minimizing wait times for service. We understand that your time is precious, and we're dedicated to ensuring that your visit to our dealership is as convenient and hassle-free as possible. We truly appreciate your support and trust in Capital Toyota. Should you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again and maintaining the same level of excellence that you've come to expect from us. Thanks again for choosing Capital Toyota!

Capital Toyota, Inc. responded

Thank you for your kind words and for sharing your consistently positive experience with our service at Capital Toyota! We're absolutely thrilled to hear that you've consistently received excellent service and have had great experiences every time you've had your vehicle serviced. Customer satisfaction is our top priority, and we're honored to have earned your trust and positive feedback. If you ever have more feedback, questions, or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Capital Toyota for your vehicle service needs. Your continued support means a lot to us, and we're excited to continue providing you with top-notch service.

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a fantastic 5-star review! We greatly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us at Capital Toyota. Our team works diligently to ensure that our customers receive exceptional service, and it brings us great joy to know that we succeeded in providing you with a positive car-buying experience. We believe that buying a car should be an enjoyable and stress-free process, and we're delighted that our efforts resonated with you. We take pride in our dedicated staff who are always ready to go the extra mile to assist our customers. It's fantastic to hear that you found our team to be great people to work with. We strive to create a welcoming and supportive atmosphere for everyone who walks through our doors. At Capital Toyota, we are committed to offering high-quality vehicles and maintaining a reputation for excellence. Your satisfaction is our top priority, and we're glad that we could meet your expectations. We hope that your new vehicle brings you joy and meets all your needs. Once again, thank you for choosing Capital Toyota, and we look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a fast and convenient service at Capital Toyota. Making scheduling easy and accessible online is one of our top priorities, and we are glad that it worked seamlessly for you. Our team takes great pride in providing friendly and attentive service to all our customers, and we are delighted that you felt well taken care of. Greeting and addressing your needs with a warm and helpful attitude is at the core of our customer service philosophy. Your feedback is truly appreciated, as it motivates us to continue delivering exceptional experiences. We value your business and look forward to serving you again in the future. If there is anything else we can assist you with, please feel free to reach out. Best regards,

Capital Toyota, Inc. responded

Thank you for your continued loyalty and for choosing Capital Toyota as your dealership for several years. We truly appreciate your kind words and are thrilled to hear that you have consistently received excellent service from us. At Capital Toyota, we strive to provide the highest level of customer satisfaction and to build long-lasting relationships with our valued customers. Your positive feedback is a testament to the hard work and dedication of our team. We are grateful for your trust in us and for allowing us to be a part of your automotive journey. Rest assured that we will continue to deliver the same exceptional service that you have come to expect from us. Thank you again for your kind support and for being a valued member of the Capital Toyota family. We look forward to serving you for many more years to come.

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.