"Pathetic...dont go there!!! There are far better dealers..."
Pathetic...dont go there!!! There are far better dealers out there. Drove 100 miles to get there with $16,000 cash in hand. Salesman had no personality tried to sell me a car without being able to take it for a test drive. Salesman said you're not allowed to take a car for test drive unless your ready to buy. I had gone through a bankruptcy a while back and another salesman tried to make a deal but lied about it. I would not buy a box of crackers from these people you have been warned stay away look elsewhere. I found same vehicle at another location they did not know me walked in and gave me the keys told me to take it for a test drive without any identification whatsoever needless to say I got my vehicle at another location. I've heard nothing but terrible things with these people scamming, I'm glad my money was spent elsewhere.
"Hands down the best experience!! "
- Alyssa N
WOW! I truly could not say enough nice things about the employees at Falls Motor City. I had the opportunity to work with Scott Mancabelli, Tony Varn, + Mike Pendon. They helped me obtain my dream of owning a new Jeep Wrangler Sahara Altitude. I drove over 2 hours in an ice storm to have these employees go above + beyond for me. They 'thawed' out the vehicle in their garage, worked on the financing, very patient as I figured out numbers on my end ( after store hours), + checked on me the following day. This isn't my first wrangler or car buying experience, but definitely my favorite. Ladies, sometimes it's hard going to a dealership alone because you get taken advantage of or talked down to. Yep, even if you know way more about Wranglers than they do!! Well Scott was THE best sales agent I have ever worked with. He never talked down to me, was empathetic, + truly cared about a great experience rather than a sale. If you're looking for a great Jeep at a great price, + top notch professionals; you must check out Falls Motor City. Ask for Scott because he will make your car buying experience a breeze!
"Friendly salesman, great prices "
I bought my car in March of 2018 - Scott was very helpful and knowledgeable on the ford focus’ I was looking at. He helped me ease through my first ever purchase of my own car very painlessly, and even texted me on the year anniversary of my purchase to see how things were going. I recommend Scott and this dealership. I will come here again for my future purchases. Also - within the first month of purchasing I had issues with a recall, they took my vehicle in and had it fixed and good as new within a couple of days.
Scott Mancabelli was excellent! He was very friendly and not pushy at all. He was knowledgeable about the vehicle and answered all of our questions. Thanks Scott!
"Very pleased for my vehicle purchase!"
The salesman Scott is very professional and efficient. He is down to earth with us. Very happy with my vehicle purchase! Job well-done Scott.
""Service with cutomer respect as #1 priority" "
I have to say out of all my vehicle purchases, this stands out as the best experience I have every had. I was treated with the utmost respect and curtesy. There were no hidden "dealer charges", the price was just as posted and reasonable. Yes, this dealership will be my first stop for our next purchase.
"Great surprise in Akron!!"
- Fr Thom
I was looking for a new car and found no only the car but a wonderful sales team.
I drove from Pittsburgh and am please!
"Good experience "
Falls Motor City really had the best deal out there for the full size truck I was looking for. They blew away the Ford dealership that we visited, both in price and the overall dealer experience. Scott Mancabelli really worked hard to find us the vehicle we wanted. We didn't feel any pressure at all. Even when I wanted to look at a much cheaper vehicle he was more than willing to show us whatever we wanted. He told us he wanted us to go home with the one WE wanted, regardless of price. He was very patient with us, and we weren't the easiest of customers.
Chris Richardson got us through the purchase end of it very quickly and he was very personable and helpful..
"Exceptional Sales Professional-Scott Mancabelli"
Scott Mancabelli was the absolute best sales professional to work with. I have purchased so many vehicles over the years that I have lost count. What I do remember is how I am treated by the salesman.
Scott is the top of the line and a true professional. Thank you Scott!
"A great experience at Falls Motor City"
Let me first say that I have purchased cars from many dealers in the past, and what makes purchasing a vehicle a great experience is the quality of the Service the dealership provides to its customers. I consider Service as open communication, level of respect, and quality of the product they offer to the Customer.
Our sales associate Scott Mancabelli couldn't have been nicer and more respectful. From the time that we first test-drove the vehicle to the time we signed on the dotted line (which took 6 days), Scott kept in contact with us (via texting) without being pushy. Once we came back and made the decision to buy, he consistently updated us on the status of the transaction, and while we were waiting in the show room (waiting on the Business office) he consistently made sure our experience remained a pleasant one. He made sure all of our questions are answered and all of our requests are met the best he could. He truly understood that buying a car is a big deal for most people, and it should not be taken for granted by dealerships, therefore he made sure our new car was well serviced/inspected and washed to our satisfaction.
We highly recommend Scott, and Falls motor dealership and will definitely tell our friends and family about this experience.
Ali and Tracy