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Scott Mankin

Overview Reviews (543)

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Scott Mankin

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Scott Mankin | Page 2

Master Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

543 Reviews

Overview Reviews (543)

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Specialties & Trainings

ASE Master Certified Serrvice Advisor

4.6

543 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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543 Reviews of Scott Mankin

January 31, 2024

Dealership Rating

Employee Rating

We receive great service and attention to all our details and questions. Purchasing vehicles from the dealership everything is straightforward. and questions. Purchasing vehicles from the dealership everything is straightforward. More

by urbano.dieppa50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edgar Chaparro, Jorge Leon

Helpful 0

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Feb 03, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you received great service and found our process straightforward. We strive for excellence, so if there's anything we could have done better to earn that 5-star rating from you, please don't hesitate to let us know. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

January 28, 2024

Dealership Rating

Employee Rating

My service advisor was very professional he explained everything that needed to be on my I was in and out in no time Thanks Jose great job sir everything that needed to be on my I was in and out in no time Thanks Jose great job sir More

by CMILJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Jan 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Jose provided you with such professional service at Lexus of Pembroke Pines! It's great to see your visit was efficient and informative. Thanks for the positive feedback!

January 28, 2024

Dealership Rating

Employee Rating

Good customer service, workers there are very professional. The waiting time is the only inconvenience. professional. The waiting time is the only inconvenience. More

by FRITZAJ2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Mar 15, 2024 -

Lexus of Pembroke Pines responded

We appreciate your feedback and are glad to know you found our team at Lexus of Pembroke Pines professional. We're always working on improving wait times, so thank you for bringing this to our attention!

January 27, 2024

Dealership Rating

Employee Rating

Best service ever! !! I love lexus of Pembroke Pines! Fast and efficient! They really care about the customer 🙂 !! I love lexus of Pembroke Pines! Fast and efficient! They really care about the customer 🙂 More

by KATHERINESAN89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Richard Monivis, Jeremy Rivera, REINALDO ENRIQUE RIVERA RAMOS, Steve Pastukhov

Helpful 0

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Jan 29, 2024 -

Lexus of Pembroke Pines responded

Katherine, we're so happy to know you had a great experience at Lexus of Pembroke Pines! We pride ourselves on our efficient service and customer care. Thanks for the support!

January 20, 2024

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Employee Rating

Great customer service. Fast service and updates when the car is being serviced. Effective services. Fast service and updates when the car is being serviced. Effective services. More

by FMAROCLOREAD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Jan 22, 2024 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate your business and hope to see you again at Lexus of Pembroke Pines!

January 15, 2024

Dealership Rating

Employee Rating

No one bothered to inform me of what they did to my car once I arrived once I arrived More

by ALFELICIA556

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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January 13, 2024

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Employee Rating

Good service very nice employees do a manifestar job I will be back as soon will be back as soon More

by LUSAMPER1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Jan 15, 2024 -

Lexus of Pembroke Pines responded

Thanks for choosing Lexus of Pembroke Pines! We're glad your service went smoothly - see you next time!

January 12, 2024

Dealership Rating

Employee Rating

Excellent service, very friendly, they have shown a lot of experience, and the service was very fast. Thanks for cleaning my car of experience, and the service was very fast. Thanks for cleaning my car More

by carr7239

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Jan 13, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you had a positive experience with our team at Lexus of Pembroke Pines! We strive for excellent service and quick turnaround times. Enjoy your freshly cleaned car!

January 07, 2024

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Employee Rating

I have always had great service at This dealership, I can definitely depend on perfect service definitely depend on perfect service More

by jwchancelor

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Jan 08, 2024 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share! We are thrilled to hear that you consistently have successful service experiences working with the Lexus of Pembroke Pines team. Drive safely, and we look forward to seeing you next time!

January 05, 2024

Dealership Rating

Employee Rating

Very good people it’s nice to I like this place I like Lexus car to thanks Lexus car to thanks More

by ymx0118

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Jan 05, 2024 -

Lexus of Pembroke Pines responded

We appreciate your five-star review! Thank you for choosing Lexus of Pembroke Pines and we'll see you next time.

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