Scott McElveen | Page 3

I had a rare experience with a new vehicle with less than 100 miles. I am totally unsatisfied, actually baffled, with the explanation about what caused my issue. Although the staff was responsive and helpf 100 miles. I am totally unsatisfied, actually baffled, with the explanation about what caused my issue. Although the staff was responsive and helpful, I have serious questions about what happened and why. I have a call scheduled for tomorrow morning which may help me understand. So, my mediocre rating is based on the situation, not the service team, at least to this point. An unrelated issue. I was never informed about the requirement for my new RX350 to use premium fuel. It was only because a friend mentioned it to me that I became aware. it was on some page well into the owner's manual but I believe the sales or delivery team should have made me aware of that requirement. More

by kenwaskom Verified Customer Verified Customer

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Very professional experience at this dealer from sales to finance..friendly staff and no hassles with my trade.. finance..friendly staff and no hassles with my trade.. More

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Honest, courteous, professional, great atmosphere, very patient and accommodating, stand by their word and they gave us a great deal on a great car. Very satisfied. patient and accommodating, stand by their word and they gave us a great deal on a great car. Very satisfied. More

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This was our best car buying experience! So happy to be part of the Treasure Coast Lexus family! Will definitely recommend!! Thank you! So happy to be part of the Treasure Coast Lexus family! Will definitely recommend!! Thank you! More

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The dealership has a very Relaxing environment with different rooms for kids and grownups for entertainment with snacks and very good coffee We are always treated like family All employees worked h different rooms for kids and grownups for entertainment with snacks and very good coffee We are always treated like family All employees worked hard to close the deal Third purchase at this dealership More

by TALDO29 Verified Customer Verified Customer

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We had a great experience with the dealer. Everyone was perfessional and courteous. Scott, our sales person was fantastic. He was very professional, knowledgeable and very personable. Everyone was perfessional and courteous. Scott, our sales person was fantastic. He was very professional, knowledgeable and very personable. More

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It was a successful purchase of my RX500H. Enjoyed the entire staff Scott was great to work with I originally met him in July stayed in touch and knew I would eventually purchase the car. Love Enjoyed the entire staff Scott was great to work with I originally met him in July stayed in touch and knew I would eventually purchase the car. Loved meeting Tina Klein and Steve in Finance. I will recommend the dealership and I will be back to purchase again. More

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Finest salesman I’ve ever met. Greatest car experience I’ve ever had. Scott understood my situation completely and was kind. Greatest car experience I’ve ever had. Scott understood my situation completely and was kind. More

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Excellent monthly follow-up over the 7 month waiting time for the make and model. Delivery day was well organized and efficient. Scott knew the process well and lined up the finance and tech professionals i for the make and model. Delivery day was well organized and efficient. Scott knew the process well and lined up the finance and tech professionals in a timely and efficient manner. Overall excel experience. More

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All the workers are friendly and helpful. The inside is clean and well organized. I would recommend this dealership. The inside is clean and well organized. I would recommend this dealership. More

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