Scott Moewe | Page 5

BMW of toledo has the best customer service especially steve messinger everyone is friendly so friendly that I gave up my Lexus for the company steve messinger everyone is friendly so friendly that I gave up my Lexus for the company More

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Amazing car! Amazing customer service! So glad I bought my first bmw from BMW of Toledo! I highly recomend BMW of Toledo to anyone in the market for a new or used BMW my first bmw from BMW of Toledo! I highly recomend BMW of Toledo to anyone in the market for a new or used BMW More

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Super experience! Great dealership with very helpful staff! Love the new BMW. I’ll be getting my next car from the excellent people at Yark BMW of Toledo! Great dealership with very helpful staff! Love the new BMW. I’ll be getting my next car from the excellent people at Yark BMW of Toledo! More

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Still no action Left you a review on 11-5-18 which you responded to on that same day and I responded to your reply on 11-6-18 and have never received a response in re Left you a review on 11-5-18 which you responded to on that same day and I responded to your reply on 11-6-18 and have never received a response in return nor has there been any action taken to fix the car. The car clearly had the transmission grinding issue when it was put on the lot, advertised and sold to an 18 year old High School student. It now makes sense as to why you accepted my offer for the car even though it was a good but under what book value was that I had researched when negotiating the deal for my Daughter, you knew and just wanted to unload the car on someone so that they would have to deal with fixing the issue rather than doing the right thing and fixing it! There is no way that the car did not have the issue when it was sold to us because the very first time we got up to speed, which can not be achieved unless you are on the 4 lane highway, and was able to shift from 4th to 5th it made the grinding sound! Your response of offering to fix it under the 50/50 warranty is insulting and shameful at best because you know it should have been fixed 100% by you but your slimy rip-off tactics have left a 18 year old high school senior that only works part time faced with potentially having to fix the problems because you refuse to. Had an issue popped up after we had made the 4.5 hour trip back to PA and had some miles on the car then I would be happy to accept the offer of the 50/50 repair but it did not appear after a several hour drive home to PA but rather appeared as soon as the car was taken up to enough speed that you needed to shift from 4th th 5th. It is as if you do not understand english or the fact that "The grinding issue was wrong with the car when it was sold to us"! Please explain to me and anyone that reads this review or is unfortunate enough to buy from your dealership why this repair should be paid for at all by myself or my 18 year old daughter when it was sold to us with this transmission grinding issue? More

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