Scott Ryan
Scott Ryan at M'Lady Nissan

Scott Ryan

Customer Relations Manager

M'Lady Nissan

5656 Northwest Highway
Crystal Lake, IL 60014

5.0
98 Reviews
5.0

98 Reviews

Write a Review

Dealership Experience

12 yrs, 7 mos

Industry Experience

12 yrs, 7 mos

Specialties & Trainings

Aftermarket Manager & Delivery Coordinator

98 Reviews of Scott Ryan

February 09, 2026

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Employee Rating

This is my second purchase from M’lady Nissan, and I know it won’t be my last. Anthony Barbaro helped me with my 2025 Nissan Kicks vehicle. He was very knowledgeable and great to work with. In fact, I cannot More

by Timothy.riff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2026

M'Lady Nissan responded

Thank you to Timothy Riff for choosing M’Lady Nissan for his second purchase. We truly appreciate your continued trust and are honored to know it won’t be your last. Anthony Barbaro did a great job assisting you with your 2025 Nissan Kicks, and we’re glad to hear he was knowledgeable and easy to work with. Your kind words about Anthony and the entire Nissan team mean a great deal to us. Thank you again for your recommendation and for being part of the M’Lady Nissan family. We look forward to serving you again in the future. Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

February 06, 2026

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I can’t say enough about M’Lady Nissan. This is my 5th car that I have purchased from them. Hugo Duran is your guy. He’s kind, professional and attentive to his customers. So if you are in More

by rosiog082478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

M'Lady Nissan responded

Dear rosig082478, Thank you so much for your continued loyalty and for sharing such a wonderful review! We are truly honored that this is your 5th vehicle purchased with us at M’Lady Nissan. That means more to us than we can say. We’re thrilled to hear that Hugo Duran continues to provide you with kind, professional, and attentive service. He truly cares about his customers, and your recommendation speaks volumes. We also appreciate the recognition of our team members who helped make your experience a great one. Your trust and recommendation mean everything to us. If you ever need anything at all, please don’t hesitate to reach out. Thank you again for choosing M’Lady Nissan—we look forward to many more years of working with you! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

January 22, 2026

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Once again Anthony and the whole Nissan team are the best! I got a new 2026 Nissan Sentra SR. The whole team has the best customer service and made everything happen for me! Thank you guys! Very happy c More

by Diazgenesis489
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2026

M'Lady Nissan responded

Dear Genesis, Thank you so much for your continued trust in M'Lady Nissan! We're thrilled to hear that Anthony and the entire team once again delivered outstanding customer service and made everything happen for you. Congratulations on your new 2026 Nissan Sentra SR — what a fantastic choice! We're honored to have you as a loyal customer and are so glad you're happy with your experience. If you ever need anything, don’t hesitate to reach out. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

January 14, 2026

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My salesman, George, was terrific! Understood what I needed, made sure I got it and made sure I understood all the aspects of the car. Great job! More

by cjcrommett
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Drew Westermeyer, George Vazquez, Khoi Nguyen , Nathen Rodriguez

Jan 15, 2026

M'Lady Nissan responded

Dear cjcrommett, Thank you for the kind words and for sharing your experience at M'Lady Nissan! We're so glad to hear that George was terrific—taking the time to understand your needs and making sure you felt confident with your new car. That’s exactly the experience we strive to deliver. We’ll be sure to pass along your praise to George and the rest of the team, including Scott, Drew, Khoi, and Nathen. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

November 13, 2025

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Hugo is a really good person we have gotten 4 cars already with him. I recommend! More

by Angélica Luna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugo Duran

Nov 15, 2025

M'Lady Nissan responded

Dear Angélica, Thank you for your continued loyalty and for taking the time to share your experience! We’re thrilled to hear that Hugo has helped you with four vehicles—that’s incredible. Your trust and recommendation mean so much to us. We look forward to continuing to serve you and your family in the future. Thank you for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 25, 2025

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Had a great experience with Eddie Colville! Great to work with and made us a great deal. More

by devans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Colville

Oct 27, 2025

M'Lady Nissan responded

Dear Devans, Thank you for your great review! We're thrilled to hear that Eddie Colville provided a smooth and positive experience, and that he was able to make you a great deal. We appreciate your recommendation and are glad everything went well from sales to financing. If you ever need anything, we’re here to help. Thank you for choosing M’Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M’Lady Nissan www.mlady.com

October 17, 2025

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Very kind and informative. Everyone from finance to sales was great. Hugo in particular was super friendly and helpful. More

by adamthill19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hugo Duran

Oct 17, 2025

M'Lady Nissan responded

Dear Adam, Thank you for sharing your experience at M'Lady Nissan! We're thrilled to hear that everyone—from sales to finance—made your visit a great one. A special thank you for recognizing Hugo Duran’s friendliness and helpfulness. We’re proud to have him on our team! If you ever need anything, we’re here for you. Thank you again for choosing M'Lady Nissan! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 01, 2025

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Even though the dealership is under construction, they have a large inventory and great associates. More

by patm8101
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony Barbaro

Oct 02, 2025

M'Lady Nissan responded

Thank you for the kind words! We’re glad to hear that even during our construction, you found our large inventory and great associates helpful. We’ll be sure to share your appreciation with Scott Ryan and Anthony Barbaro for making your experience a positive one. Enjoy your new Nissan, and thank you for recommending M'Lady Nissan! 🚗✨ — Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

October 01, 2025

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Went into M’Lady with an open mind and came out happier than ever. Anthony was such a great help with everything and finding my dream car. Very friendly and very knowledgeable. Drew in financing has been t More

by Alexa Lester
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2025

M'Lady Nissan responded

Thank you, Alexa, for your wonderful review! We’re thrilled to hear that Anthony helped you find your dream car, Drew has been there for you over the past 8+ years, and Scott made sure you got a great deal on protection for your new Nissan. Your loyalty and satisfaction mean the world to us, and we’re so happy to have you as part of the M’Lady Nissan family. — Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

September 13, 2025

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Was cordial and did a good job of explaining program without wasting a lot of time More

by Rcbaun44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 15, 2025

M'Lady Nissan responded

Dear Rcbaun44, Thank you for your review! We're glad to hear that our team—Scott, Drew, Scott H., David, and Gio—provided a clear and efficient explanation of the program without taking up too much of your time. We always aim to make the process smooth and respectful of your schedule. We appreciate your recommendation and are grateful you chose M'Lady Nissan. If you need anything down the road, we're here to help! Best regards, Kamil Zlahoda Sales Manager M'Lady Nissan www.mlady.com

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