Scott Schnabel | Page 3

On the Way to earning my trust back In 2012 we purchased a new Subaru Outback. The service experience after the purchase was not good. I recently found on the internet a Cadillac Escalad In 2012 we purchased a new Subaru Outback. The service experience after the purchase was not good. I recently found on the internet a Cadillac Escalade advertised at Mclaughlin . I went in to see the vehicle and initially spoke with Scott Schnabel and voiced my concerns of the past service issues. I even mentioned to him that i couldn't believe i was even looking here again.Scott worked very hard to restore my trust in McLaughlin and I was informed that many changes had occurred in the service department. We ended up purchasing a Cadillac Escalade ESV and Scott and Greg were very helpful with the purchase and Cadillac education .I am hoping for a positive outcome from the service department in the future. I gave the 4 star rating because it says for the dealership review. The sales staff would have been 5 star. The dealership itself still has to prove itself to me. More

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Excellent Customer care. Purchased a used car from Scott Schnabel and was treated very well at this dealership. I drove over 2 hours to get there but it was worth it. Purchased a used car from Scott Schnabel and was treated very well at this dealership. I drove over 2 hours to get there but it was worth it. More

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My New Subaru Scott Schnabel, Greg Moroni, George McClean, Brandon Logsdon, and Kim Hicks, Thank you! I have bought over 100 cars and probably around 30 new over t Scott Schnabel, Greg Moroni, George McClean, Brandon Logsdon, and Kim Hicks, Thank you! I have bought over 100 cars and probably around 30 new over the last 35 years. I did my research going into this purchase. I looked at all the information on the internet and even checked with three Banks "Lowest Price Guaranteed Buying services." I was truly prepared to negotiate. I met with Scott Schnabel found the car with the equipment I wanted and knew what price was reasonable. I had no intention on making a purchase that day and expected it would most likely take a few days to get to an agreed price. Scott asked me if he could get me a quote, I said sure and expected for them to start out ridiculous. I was shocked when he gave me the price, this is the first Dealer ever who presented me with an agreeable price from the start. I am impressed with their integrity and honesty. I highly recommend them! Another notable benefit of this dealership is that they all actually do work as a team. Scott, Gregg, Brandon, and Kim each treated me as if I was their soul customer. Their was no end fighting over who's customer I was, I never had to wait. If Scott was busy, Greg was right there to help me. I appreciated that they respected my time and treated me as McLaughlin's customer not just as a salesman's commission. Brandon found me financing better than my credit Unions offered, and Kim went over the car at delivery with me and knew it so well, you would have thought she designed it herself. This Dealership is a class act, and I am looking forward to dealing with them long term. I know a lot of people would drive 100-200 miles to save a $100.00. You DON'T have to! Go see the fine people at McLaughlin's!! New or used, I am sure they will give you a fair deal and treat you better than you have been treated at any other Dealer. More

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Both sides worked to make deal happen. I wanted to trade my DTS for something in the CTS line. I saw a low mileage car and called. This began my relationship with Scott. Working together, w I wanted to trade my DTS for something in the CTS line. I saw a low mileage car and called. This began my relationship with Scott. Working together, we were able to reach an agreement. Scott explained new features and assisted with setup. He called and emailed to be sure we were happy with our car. He asked us to call him if we needed help with the car in any way. Final prep of our car was done quickly and professionally. More

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"Scott Schnabel" I was recently in a car accident and wanted to replace my Honda Fit. I spotted my car on the internet and contacted McLaughlin Motors. Scott was I was recently in a car accident and wanted to replace my Honda Fit. I spotted my car on the internet and contacted McLaughlin Motors. Scott was very prompt in getting back to me. His follow through on this car was excellent from start to finish. He is probably the most honest salesperson that I have ever worked with in purchasing a car. I was not able to drive to Moline from Des Moines, Iowa so Scott drove the car to me, on his day off, to Des Moines, Iowa. The car was everything that he said it was and we made the purchase. I am in my 70's and he went out of his way to personally help, what a great guy! I have never purchased a car on the internet before so this was a first. Scott is definitely a great asset to his company and I would recommend this dealership to anyone who needs to buy a car and needs great service. Thank you so much Scott for helping us and you and your daughter were a pleasure to meet in person. More

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