Scott Sciaky
Scott Sciaky at Joe Rizza Ford Lincoln

Scott Sciaky | Page 31

Service Advisor

Joe Rizza Ford Lincoln

8100 West 159th Street
Orland Park, IL 60462

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3.8
451 Reviews
3.8

451 Reviews

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451 Reviews of Scott Sciaky

May 04, 2019

Dealership Rating
Employee Rating

Scott did a great job for me Scott was great in handling all the work I needed done Kept me updated and then offered me a car for the night that helped me a lot More

by Mponeill57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2019

Joe Rizza Ford Lincoln responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Scott as he will be happy to hear it! We look forward to working with you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

May 03, 2019

Dealership Rating
Employee Rating

Bad shocks and bad rear hub bearings The service departmenttclaims their technician did not note that the used car they had for sale needed rear shocks and had bad rear hub bearings on th More

by BTUCKER357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bruno Bon

Jun 10, 2019

Joe Rizza Ford Lincoln responded

Our team has acknowledged this review.

May 03, 2019

Dealership Rating
Employee Rating

Water leak We have to see in time if what the service department at Ford did to our 2014 escape to see if it works properly, and fixed the skylight roof leak un More

by BNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Lillie

May 07, 2019

Joe Rizza Ford Lincoln responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Rawan Altaher - raltaher@rizzacars.com

April 30, 2019

Dealership Rating
Employee Rating

Getting better First several service appointments were not the best experience but the last few have been better. Still room for improvement. Oil changes shouldn’t t More

by DBurghard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Kutsche

Apr 30, 2019

Joe Rizza Ford Lincoln responded

Thanks for your great review, DBurghard. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

April 27, 2019

Dealership Rating
Employee Rating

Horrible service 8 hours to let me know they needed to keep It took 8 hours to let me know that they need to keep my vehicle overnight to get a door fix, I will never bring my vehicle to this place anymore. More

by JORGE.HERREJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 29, 2019

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, Rawan Altaher - raltaher@rizzacars.com

April 26, 2019

Dealership Rating
Employee Rating

The reason I love Rizza Ford in Orland My service advisor was Ike. He explained the situation about my vehicle. He took the time to answer all my questions, and I had a lot. I've been deal More

by SEXYBNDAHSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Claster , Ike Mohammed, Vince Ventrella

Apr 29, 2019

Joe Rizza Ford Lincoln responded

Hello SEXYBNDAHSE and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

Great staff. Terrible news, The staff was very professional. Took the time to communicate effectively. Car needs MAJOR repair/replacement parts. They took the time to educate m More

by Ohboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2019

Joe Rizza Ford Lincoln responded

Ohboy, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

Terrible attitude in service department Never again will I buy Ford. You guys knowingly sold the 2012 Ford Focus with all of the transmission problems, all the recalls, just to scam me and m More

by Fordsucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 18, 2019

Joe Rizza Ford Lincoln responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

Pleasure to deal with Service Dept I just call Scott directly and he always informs me of what service my Ford Explorer needs and the work is done well and on time. I also like the cu More

by LESKORYCZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Kassanitz

Apr 18, 2019

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

very polite Stopped in for warranty work. Service manager did have to check if problem was covered...which it was. Loaner was provided through outside source.... More

by SEBRACK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 18, 2019

Joe Rizza Ford Lincoln responded

SEBRACK, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

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