Scott Sciaky
Scott Sciaky at Joe Rizza Ford Lincoln

Scott Sciaky | Page 31

Service Advisor

Joe Rizza Ford Lincoln

8100 West 159th Street
Orland Park, IL 60462

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447 Reviews
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447 Reviews

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447 Reviews of Scott Sciaky

April 27, 2019

Dealership Rating
Employee Rating

Horrible service 8 hours to let me know they needed to keep It took 8 hours to let me know that they need to keep my vehicle overnight to get a door fix, I will never bring my vehicle to this place anymore. More

by JORGE.HERREJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 29, 2019

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Best, Rawan Altaher - raltaher@rizzacars.com

April 26, 2019

Dealership Rating
Employee Rating

The reason I love Rizza Ford in Orland My service advisor was Ike. He explained the situation about my vehicle. He took the time to answer all my questions, and I had a lot. I've been deal More

by SEXYBNDAHSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Claster , Ike Mohammed, Vince Ventrella

Apr 29, 2019

Joe Rizza Ford Lincoln responded

Hello SEXYBNDAHSE and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

Great staff. Terrible news, The staff was very professional. Took the time to communicate effectively. Car needs MAJOR repair/replacement parts. They took the time to educate m More

by Ohboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2019

Joe Rizza Ford Lincoln responded

Ohboy, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

Terrible attitude in service department Never again will I buy Ford. You guys knowingly sold the 2012 Ford Focus with all of the transmission problems, all the recalls, just to scam me and m More

by Fordsucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 18, 2019

Joe Rizza Ford Lincoln responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

Pleasure to deal with Service Dept I just call Scott directly and he always informs me of what service my Ford Explorer needs and the work is done well and on time. I also like the cu More

by LESKORYCZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Kassanitz

Apr 18, 2019

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Dealership Rating
Employee Rating

very polite Stopped in for warranty work. Service manager did have to check if problem was covered...which it was. Loaner was provided through outside source.... More

by SEBRACK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 18, 2019

Joe Rizza Ford Lincoln responded

SEBRACK, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

April 17, 2019

Dealership Rating
Employee Rating

Great experience. In and out in no time at all! Everyone is nice, friendly and helpful. They take their time to fully understand what you need done. Always able to answer any questions I have. More

by DPS326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2019

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

April 16, 2019

Dealership Rating
Employee Rating

Personal experiences I come to Orland Ford for my car service because of the courtesy, the prompt attention, the friendliness of all your employees that I have any associa More

by Jean22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2019

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

April 16, 2019

Dealership Rating
Employee Rating

Always a good visit at Rizza Ford I have been taking my company cars to Rizza Ford for some time now and there service department does an excellent job so good that the last car I boug More

by CDANIELS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Kutsche, Ike Mohammed

Apr 16, 2019

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

April 15, 2019

Dealership Rating
Employee Rating

Service Friendliness and explanation of service were excellent. All repairs and maintenance were completed in a reasonable time. Use of courtesy transportatio More

by Jerry52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2019

Joe Rizza Ford Lincoln responded

Jerry52, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Rawan Altaher - raltaher@rizzacars.com

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