Scott Sciaky
Scott Sciaky at Joe Rizza Ford Lincoln
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Scott Sciaky | Page 41

Service Advisor

Joe Rizza Ford Lincoln

8100 West 159th Street
Orland Park, IL 60462

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443 Reviews
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443 Reviews

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443 Reviews of Scott Sciaky

October 31, 2018

Dealership Rating
Employee Rating

Staff was polite and accommodating Staff was polite and accommodating. Oil change and tire rotation was completed in the prescribed amount of time. Check out was efficient and pleasant More

by ED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joey Gio

Nov 28, 2018

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a pleasant experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Dealership Rating
Employee Rating

Long wait To long of wait for a oil change. Hour and a half is a little bit to long. Service was good did a great job for the price. More

by ICEMAN60452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2018

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Dealership Rating
Employee Rating

Spectacular service Service was quick, on schedule, and everyone was very kind and helpful. It's always a enjoyable experience going there for service on my car. More

by Problem solver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2018

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Dealership Rating
Employee Rating

Recall and rework Had head replaced in June under recall, brought it back in September for same issue and had to replace whole engine. Minimal communication and not ver More

by Mpkooy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 28, 2018

Joe Rizza Ford Lincoln responded

On behalf of our entire staff, we would like to apologize for the concerns you shared about your experience during your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

October 30, 2018

Dealership Rating
Employee Rating

Top notch. Top notch as always. I have never been let down by anyone on the entire staff. Sales or Service I would highly recommend. Top Notch More

by havasu486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, George Kraft

Nov 28, 2018

Joe Rizza Ford Lincoln responded

Thank you for this amazing review, havasu486! We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

October 29, 2018

Dealership Rating
Employee Rating

Waiting My first visit I was there 4 hours and they couldn’t fix my sync problems because of Ford computers were down Came back 4 days later and let them kee More

by MARCZALEK61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ike Mohammed

Oct 30, 2018

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We are glad to hear we were able to fix the problem on your vehicle. Please don’t hesitate to contact me if you’d like to discuss them in greater detail. Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 27, 2018

Dealership Rating

Good service on car I scheduled an appointment for The Works oil change very early. It was a bit lengthy in the wait time to receive car back. I missed the donuts they us More

by COCHRAN935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ike Mohammed, Eric Montanez, Eduardo Rodriguez

Oct 30, 2018

Joe Rizza Ford Lincoln responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We are glad we were able to provide you an overall positive experience. Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

October 25, 2018

Dealership Rating
Employee Rating

Service Very professional and active listening to what my issues and concerns were. They took time to listen and provide me with what their process would be a More

by SMAXELROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bobby Driggers

Nov 28, 2018

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.com

October 25, 2018

Dealership Rating
Employee Rating

They are the best and do an excellent job Gary is the best general manager and the Rizza group always does a great job. That’s why I have purchased 25 cars from Rizza More

by KKROESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Precin, Joey Gio , Lauren Kutsche, Ike Mohammed

Nov 28, 2018

Joe Rizza Ford Lincoln responded

Thank you for this amazing review, KKROESE! We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

October 22, 2018

Dealership Rating
Employee Rating

Customer Focused Brought car in for repair covered under warranty, when they determined it would take longer than estimated Scott offered a ride or car. They complete More

by ANTHONY.TORTORELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2018

Joe Rizza Ford Lincoln responded

Thank you for this awesome feedback. Scott is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

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