Scott Seifried | Page 33

I am on the fence about Jim Butler Kia in Chesterfield because most of my experience was positive but some little things did bother me. My salesperson Kenny was so nice, polite, and quick to reply to tex because most of my experience was positive but some little things did bother me. My salesperson Kenny was so nice, polite, and quick to reply to texts and phone calls. The finance guy Scott was amazing and so detailed and really helped me get a good warranty since all used cars over 100K miles comes "as is" and I have never bought a car as is so Scott helped me with that process. From the time we found the car online for my daughter and the time we purchased it and drove home was prob about 2 hours and an hour of it was the drive so very quick to close at this dealership. Now the little things that bothered me - I have bought about 20 cars over the 30 years I have been driving for my husband, myself, and our kids and I have always left the lot with a full tank of gas. When we arrived to pick up the used car, Kenny informed me he put a 1/2 tank of gas in it for me. Is that my "thank you" for purchasing a car from Jim Butler? 1/2 tank of gas? They don't negotiate on prices anymore because of the market so the least a dealership can do is fill your tank and thank you for your business but I asked why a 1/2 tank of gas and they acted like that was a lot to do for me. I was also NOT told it was "as is" until I went to sign the papers with Finance. The listing on the internet clearly mentioned warranty but that was just an ad about warranty Jim Butler offers. I asked what would happen if I drove off lot and it blew up and I was told by Kenny to make sure I purchase a warranty. Not even a 7 day promise to bring it back if anything was wrong with it! I was shocked a dealership as big as Jim Butler handled used cars like that - but first time I bought from them so you live and you learn. Overall I enjoyed my experience but I would def let Jim Butler know to fill the tank and look into short promised on used vehicles. More

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I had the best experience ever very smooth and Nick was very knowledgeable, respectful, intelligent and made me feel like family. He was nothing like other salesman that strings you along and I appreciate very knowledgeable, respectful, intelligent and made me feel like family. He was nothing like other salesman that strings you along and I appreciate him for all he has done. Nick and Jim Butler has me as customer for life. More

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Mr. Heard was very professional, friendly, informative and patient. I met him through a friend and he has become family to me! I was approved within an hour of applying and he made sure that he kept in co and patient. I met him through a friend and he has become family to me! I was approved within an hour of applying and he made sure that he kept in contact about what to do next! Absolute best experience I’ve ever had purchasing a car! The environment and energy that was given off was something I had never felt so comfortable and welcome ! Get with Jamel, he will get you together!!!! More

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One of the best experiences I’ve had buying a vehicle. Extremely friendly staff and wonderful saleswoman, Kati! She was amazing! I’m beyond satisfied and highly recommend this dealership! Extremely friendly staff and wonderful saleswoman, Kati! She was amazing! I’m beyond satisfied and highly recommend this dealership! More

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Best service I’ve had and easiest process ever. I left with a beautiful 2019 Kia Forte. I am in love. Thank you guys for everything. with a beautiful 2019 Kia Forte. I am in love. Thank you guys for everything. More

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This is our 3rd car we’ve purchased here and each time has been a great experience! Cheryl though, she was the best sales person we’ve had!! has been a great experience! Cheryl though, she was the best sales person we’ve had!! More

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Jim made the recent purchase of our 2021 Kia Telluride a very enjoyable experience. Jim was very transparent and honest though the entire process. He level set expectations on delivery of the automobile an very enjoyable experience. Jim was very transparent and honest though the entire process. He level set expectations on delivery of the automobile and delivered ahead of schedule. I wouldn’t hesitate to refer any friend or family member to Jim to solve their Kia automobile needs. More

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These people made it so easy to purchase a NEW car it was unreal! I would highly suggest everyone here. Thanks again for a great experience. unreal! I would highly suggest everyone here. Thanks again for a great experience. More

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Kenny made my car buying experience easy. No pressure from him, and luckily they had the exact model I was looking for. I also own a Sorrento, so I knew about all the little remote features but Kenny ma from him, and luckily they had the exact model I was looking for. I also own a Sorrento, so I knew about all the little remote features but Kenny made sure I was connected and updated before I left. Definitely a pleasure to work with to make sure my growing family has the room it needs and one of the safest cars we can drive. More

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Cheryl is awesome. She found a vehicle that she knew my husband and I would love! Scott made financing easy peasy. Easiest purchase ever. Love Jim Butler Kia. husband and I would love! Scott made financing easy peasy. Easiest purchase ever. Love Jim Butler Kia. More

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