Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 28

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

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440 Reviews of Scott Spath

January 17, 2023

Dealership Rating
Employee Rating

Did not get to deal with Paul, unfortunately! The gentleman I did deal with was friendly and professional, But..... More

by Tstarosto
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Jan 19, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 14, 2023

Dealership Rating
Employee Rating

Very helpful. ..I feel hopeful about the service I received and the level of commitment was above and beyond More

by Naamah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Jan 15, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 17, 2023

Ken Ganley Ford Norton responded

Hi Naamah, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Dealership Rating
Employee Rating

Great service center with experienced courteous employee's. Called on Wednesday got me in on Monday, gave me a ride home, had two vehicles serviced, was an exceptional experience. More

by dcayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Jan 08, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

December 31, 2022

Dealership Rating
Employee Rating

Excellent service ready when promised and finished as quoted and car cleaned and checked all the cars vitals More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Jan 02, 2023

Ken Ganley Ford Norton responded

Hi Ron, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2022

Dealership Rating
Employee Rating

Scott was my Service Representative, he was very helpful. and the Service Technicians rebuilt my blown transmission, it seems to be working fine now. They also replaced the recall items while my vehicle was More

by jackrocco2043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

December 29, 2022

Dealership Rating
Employee Rating

These folks I’m service are the best of the best. From the customer service to the tech are top shelf. This is the dealership I will bring my vehicles to. They go out of their way for the customer. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2022

Dealership Rating
Employee Rating

Amazing staff and service! They are always kind and professional and do a great job! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Dec 22, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 08, 2022

Dealership Rating
Employee Rating

Very professional and respectful dealership. Was greeted as soon as I entered and all employees were courteous. More

by 922yakubikjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya

Dec 08, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2022

Dealership Rating
Employee Rating

Nice place friendly employees and they know what they doing and they fast And if they told you one hour that’s me in one hour More

by Salah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2022

Ken Ganley Ford Norton responded

Hi Salah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2022

Dealership Rating
Employee Rating

The service department was top notch. I brought my truck in and they kept me in the loop the whole time. The checked my truck out from top to bottom. They answered all of my questions. I’ More

by cat3406power
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

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