Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 18

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.7
448 Reviews
4.7

448 Reviews

Write a Review

448 Reviews of Scott Spath

February 18, 2023

Dealership Rating
Employee Rating

Everyone there is so friendly and helpful. This past visit was an unexpected emergency, and they graciously fit us in and got us back on the road in under 2 hours. Scott in Service departm More

by Robinr0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Ken Ganley Ford Norton responded

Robin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

February 13, 2023

Dealership Rating
Employee Rating

Outstanding group of people. Really enjoy. Working with these professional personnel. Scott Mike and countless others make this a great dealership. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2023

Dealership Rating
Employee Rating

Have only been once, since I'm fairly new to Ford, but everyone seemed really kind and helpful! Thanks for your help with everything!! More

by hermanl22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Feb 05, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 06, 2023

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2023

Dealership Rating
Employee Rating

Impeccable service! ! All staff members were courteous and pleasant!! Our experience was absolutely carefree!! We would highly recommend Ken Ganley Ford to our friends More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Jan 30, 2023

Ken Ganley Ford Norton responded

Jen, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

Jan 31, 2023

Ken Ganley Ford Norton responded

Hi Jen, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 20, 2023

Dealership Rating
Employee Rating

Ken Ganley Ford Norton does a nice job with completing timely work at a reasonable rate More

by chefbro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

Dealership Rating
Employee Rating

Awesome staff an awesome team. They are always very professional always greet you when you come in. Keep you informed on what needs to be done on your vehicle. Service does a gre More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Jan 22, 2023

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Lisa, and don't hesitate to let us know if we can be of further assistance.

Jan 23, 2023

Ken Ganley Ford Norton responded

Hello Lisa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

Dealership Rating
Employee Rating

Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

Dealership Rating
Employee Rating

Great friendly service all around, easy to work with and they worked around my schedule. Will definitely use them again. More

by dcayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2023

Dealership Rating
Employee Rating

Did not get to deal with Paul, unfortunately! The gentleman I did deal with was friendly and professional, But..... More

by Tstarosto
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Jan 19, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 14, 2023

Dealership Rating
Employee Rating

Very helpful. ..I feel hopeful about the service I received and the level of commitment was above and beyond More

by Naamah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Jan 15, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 17, 2023

Ken Ganley Ford Norton responded

Hi Naamah, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

...
18
...

Dealership Inventory (187 Vehicles)

new 2026 Ford Transit-350 car, priced at $63,659
2026 Ford Transit-350
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $52,696
2026 Ford F-150
new
ICONIC SILVER METALLIC exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $63,207
2026 Ford Transit-350
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
new 2026 Ford Maverick car, priced at $36,432
2026 Ford Maverick
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $42,416
2026 Ford Explorer
new
STAR WHITE MET TRI-COAT exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $95,838
2026 Ford F-150
new
AGATE BLACK METALLIC exterior
Automatic
Four-wheel Drive