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Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 18

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
463 Reviews
4.7

463 Reviews

Write a Review

463 Reviews of Scott Spath

April 28, 2023

Dealership Rating
Employee Rating

This is the worst service department I have ever delt with will not ever buy a car there More

by mike32259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Asano

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May 01, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 01, 2023

mike32259 responded

No thanks been through a enough with this dealership Thanks but no Thanks Michael McGlone

April 28, 2023

Dealership Rating
Employee Rating

This is the worst service department I have ever delt with will not ever buy a car there More

by mike32259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Asano

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May 01, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 17, 2023

Dealership Rating
Employee Rating

Always take my RV/Ford to Ganley. Accommodating and fairly priced service with friendly and knowledgeable staff. More

by rnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 14, 2023

Dealership Rating
Employee Rating

Very kind and respectful, caring people and willing to work with others. Have a very positive attitude, make people feel at ease More

by Poohbearangang@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Paul Asano

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Apr 16, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2023

Dealership Rating
Employee Rating

Very good service. Car was ready on time and very clean. Trustworthy and dependable service. More

by hondarc51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Mar 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

March 15, 2023

Dealership Rating
Employee Rating

When I walked in I was greeted imeatedly from a very friendly sales staff. My primary purpose for my visit was for service on my 2021 Ranger, which was awesome. I walked the lot for a short time looki More

by mtpsparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Paul Asano, Mike Hartley, Sean Pangburn, Sean Pangburn

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Mar 16, 2023

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 17, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comment to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 09, 2023

Dealership Rating
Employee Rating

Top shelf service organization. Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Tom Yerace, John Chapman, John Kirchenbauer, Fulton Benya, Brianna Worthington , Paul Asano, Mike Hartley

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Mar 11, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

March 09, 2023

Dealership Rating
Employee Rating

Scott was able to get my car in quick. Did everything he said. Everyone was extremely nice and knowledgeable. More

by ccmprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 11, 2023

Ken Ganley Ford Norton responded

We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2023

Dealership Rating
Employee Rating

Staff was honest and professional. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Paul Asano, Mike Hartley

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Mar 09, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2023

Dealership Rating
Employee Rating

It was okay but expensive for a they wanted $100 to fix my radio radio More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Brianna Worthington , Paul Asano, Mike Hartley

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Mar 06, 2023

Ken Ganley Ford Norton responded

Shawn, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

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