Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 17

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

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440 Reviews of Scott Spath

February 21, 2023

Dealership Rating
Employee Rating

This was a very good but routine visit. Work was done efficiently. Love the dealership. More

by ccroley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

February 21, 2023

Dealership Rating
Employee Rating

They had a different story each time I talked to them. Very inconsistent. Not very sure of what was going on. More

by Ptchevy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Hartley

Feb 24, 2023

Ken Ganley Ford Norton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 18, 2023

Dealership Rating
Employee Rating

Everyone there is so friendly and helpful. This past visit was an unexpected emergency, and they graciously fit us in and got us back on the road in under 2 hours. Scott in Service departm More

by Robinr0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Ken Ganley Ford Norton responded

Robin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

February 13, 2023

Dealership Rating
Employee Rating

Outstanding group of people. Really enjoy. Working with these professional personnel. Scott Mike and countless others make this a great dealership. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 03, 2023

Dealership Rating
Employee Rating

Have only been once, since I'm fairly new to Ford, but everyone seemed really kind and helpful! Thanks for your help with everything!! More

by hermanl22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Feb 05, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 06, 2023

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2023

Dealership Rating
Employee Rating

Impeccable service! ! All staff members were courteous and pleasant!! Our experience was absolutely carefree!! We would highly recommend Ken Ganley Ford to our friends More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Worthington

Jan 30, 2023

Ken Ganley Ford Norton responded

Jen, Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

Jan 31, 2023

Ken Ganley Ford Norton responded

Hi Jen, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

January 20, 2023

Dealership Rating
Employee Rating

Ken Ganley Ford Norton does a nice job with completing timely work at a reasonable rate More

by chefbro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

Dealership Rating
Employee Rating

Awesome staff an awesome team. They are always very professional always greet you when you come in. Keep you informed on what needs to be done on your vehicle. Service does a gre More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Jan 22, 2023

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Lisa, and don't hesitate to let us know if we can be of further assistance.

Jan 23, 2023

Ken Ganley Ford Norton responded

Hello Lisa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 20, 2023

Dealership Rating
Employee Rating

Great service department. The staff cares about customer support.?I am a very picky person and the staff still supports me. Kudos to Scott, Mike, Brea and everyone else. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

Dealership Rating
Employee Rating

Great friendly service all around, easy to work with and they worked around my schedule. Will definitely use them again. More

by dcayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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