Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 37

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

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440 Reviews of Scott Spath

March 22, 2021

Dealership Rating
Employee Rating

Pleasure to work with, always nice,gets the job done, enjoy doing business with them, Tom Stancil is a pleasure to do business with, always thorough and professional, great guy!! More

by cbobconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya , Paul Asano

Mar 22, 2021

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford! We'll be sure to pass along your compliments to Tom and the rest of the team. We truly appreciate your business and hope to see you again soon!

March 21, 2021

Dealership Rating
Employee Rating

The guys are very kind helpful. They all be smiling every time I have came to have my car look at. I like my Ford More

by sandrawilliamscarter619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano, Carly Neubert

Mar 22, 2021

Ken Ganley Ford Norton responded

Sandra, thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 20, 2021

Dealership Rating
Employee Rating

Great customer service and Scott was very helpful every step of the way. Very knowledgeable about what my car needed done and went out of his way to check my warranty for me. All other repairs I will be my More

by ahalljr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to leave our service department this awesome, five-star review. We look forward to sharing your compliments with Scott, and our team. Please don't hesitate to let us know if we can be of further assistance.

March 18, 2021

Dealership Rating
Employee Rating

Very good service and friendly staff in service department . And we recently bought a new 2017 Ford escape from the showroom floor with 490 miles on it very nice car More

by PAWGIRL62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Jennifer Fincham, Carly Neubert

Mar 19, 2021

Ken Ganley Ford Norton responded

Thank you! We are delighted to hear that we provided such wonderful service and sales. Thank you for choosing Ganley Ford. We look forward to having you as one of our valued customers for many more years to come!

March 16, 2021

Dealership Rating
Employee Rating

Very Professional. Informative. I thought I was gonna have to wait , but they offered a ride home , I’m so grateful and Thanks for the great service More

by ashliehall2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Ken Ganley Ford Norton responded

Thank you, Ashlie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 15, 2021

Dealership Rating
Employee Rating

The gentleman was so nice and helpful in getting me in that day so my car could be serviced. He was genuine and helpful Individual More

by rosetodarello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Ken Ganley Ford Norton responded

We appreciate your business, Rose, and our team looks forward to serving you again soon!

March 08, 2021

Dealership Rating
Employee Rating

No issues, everyone was pleasant to deal with and the service was quick. COVID making can be done better, but I know that's a tough item. More

by Jonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! Scott and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 06, 2021

Dealership Rating
Employee Rating

Terrible customer service, they don't return phone calls. Used there body shop after our 2020 Ford Explorer was in an accident on 01/06/21. It's still in the shop there. I was going to purchase a new F-250 i More

by pmcmillan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tony Zuppe, Kevin Kneebusch

Mar 23, 2021

Ken Ganley Ford Norton responded

Thank you, Pat, for taking the time to update your review. We are thrilled to hear that we were able to turn your visit around and get Jennifer's Explorer repaired. Please let us know if we can be of any further assistance.

February 27, 2021

Dealership Rating
Employee Rating

Great service! Friendly and quick employees. This is not where I purchased my vehicle but I trust them and their work. I will definitely return in the future and I will recommend this dealership to family a More

by awormald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Feb 28, 2021

Ken Ganley Ford Norton responded

Hello, Our goal is to make sure everyone who walks through the door leaves happy, and it's great to hear our staff is always quick, friendly, and trustworthy. Thanks for choosing Ganley Ford! We look forward to helping with all your future needs.

February 24, 2021

Dealership Rating
Employee Rating

Have purchased 3 cars with this dealership, the service department is one of the main factors for going back to them. I feel very welcome and comfortable there. More

by Kckraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

Feb 24, 2021

Ken Ganley Ford Norton responded

Thank you so much for this wonderful feedback. We appreciate your business and our team looks forward to serving you again soon!

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